Jobs at Salonkee

Join Salonkee as a Senior Back-End Developer (Node.js) to improve their all-in-one software for salons, enhancing customer experience and operational efficiency. Collaborate across teams, focus on quality, and develop secure APIs.

Join Salonkee as a Senior Full-Stack Developer to enhance their beauty-tech platform. Contribute to product quality improvements, collaborate with team members, and embody customer-centric values in web application development.

Own retention and growth for German-speaking salon clients by demonstrating product value, conducting training, identifying upsell opportunities, gathering feedback for product, and proactively managing churn risks to boost loyalty and revenue.

Provide German- and English-language customer support for salon partners via phone, chat, and email. Troubleshoot technical and billing issues, guide setup, manage subscriptions, perform proactive retention check-ins, document interactions in CRM, contribute to FAQs and product feedback, and help improve support processes to maximize platform adoption and client satisfaction.