Jobs at Sallie Mae

Ensure accurate, compliant processing of banking transactions: perform quality checks, resolve discrepancies, maintain financial records, use banking systems and Excel, and provide exceptional customer service.

The Senior Manager will oversee credit assessment, underwriting, and risk management for for-profit school partners, ensuring adherence to risk appetite and institutional stability, while fostering cross-team relationships and governance controls.

The Paid Search Manager strategizes and oversees paid search campaigns across Google and Microsoft Ads, focusing on user acquisition and engagement. Responsibilities include budget management, performance optimization, audience expansion, and data analysis to ensure profitable growth across various products.

Lead development and execution of a comprehensive internal controls program, manage a controls team, remediate control deficiencies, coordinate external audits, update policies, and drive process improvements across the organization.

The Senior Manager for Ad Sales will drive revenue through agency and brand partnerships, deepen relationships, and articulate the value of Backpack Media's advertising solutions.

Lead vendor quality assurance and third-party risk governance for collections and recovery vendors. Develop QA strategy, standards, monitoring, audits, metrics, and executive reporting. Build and manage a QA team, drive remediation, partner with VMO, Legal, and Compliance, and oversee vendor lifecycle from due diligence through termination to ensure regulatory and policy adherence.

Support FP&A through budgeting, forecasting, executive reporting, financial modeling, and analysis. Drive reporting automation, data validation, process improvements, and collaborate cross-functionally to inform business decisions.

Lead development and oversight of credit risk frameworks, assess and monitor credit exposures across products, advise senior management and board, implement monitoring tools, collaborate with business partners, and manage a team to mitigate credit risk and ensure regulatory compliance.

Support day-to-day operational activities, analyze data using SQL, recommend process improvements, document SOPs, explore automation/AI, prepare reports, and coordinate cross-functional tasks to increase efficiency.

Lead marketing analytics to drive insights and ROI across channels. Develop measurement frameworks, own data infrastructure and attribution, run statistical and predictive analyses, build dashboards, and partner cross-functionally to align analytics with business goals.

The Senior Director of Underwriting Strategies will lead the development and implementation of innovative underwriting strategies and risk management practices. Responsibilities include team leadership, cross-functional collaboration, and compliance oversight.

The role involves managing digital application analytics to enhance customer experiences, leading A/B testing, and collaborating across teams to optimize performance and reporting.

24-month rotational early-career program across business controls, enterprise risk, compliance, and internal audit. Perform risk assessments, testing, root cause analysis, remediation support, reporting, and stakeholder communication while developing analytical, technical, and leadership skills.

The Senior Associate, Internal Audit will conduct audit procedures, assess risks, assist in developing internal controls, and monitor audit recommendations implementation.

Lead the social media strategy and execution for Sallie Mae, developing content, managing teams, and analyzing performance to align with company goals.

Lead a team of data analysts to analyze complex datasets, build models and forecasts, ensure data quality, and present insights to influence business strategy and drive growth across cross-functional stakeholders.

The role involves analyzing marketing performance data, providing insights, managing forecasting, and enhancing analytic processes within the Marketing Analytics team.

A 24-month rotational early-career analytics program with three 8-month rotations across Business, Credit, Marketing, and Data Analytics. Use SQL, Python, SAS, and Power BI to analyze data, build dashboards, apply forecasting and statistical techniques, communicate insights to stakeholders, and support decision-making. Gain mentorship, leadership exposure, and cross-functional experience to develop into an analytics leader.

The Director of Digital Performance & SEO will lead digital growth initiatives, focusing on strategy, analytics, SEO, and team management to optimize conversions and revenue.

The Senior Director will lead customer engagement and marketing automation strategies, focusing on optimizing customer journeys, data integration, and driving a customer-centric mindset. Responsibilities include managing automated campaigns and collaborating with data teams to measure effectiveness.