Jobs at Salem Five Bank

Provides first- and second-line helpdesk support for bank employees and locations, resolving desktop hardware, operating system, application, and connectivity issues. Manages support tickets, documentation, knowledgebase updates, workstation builds, PC inventory, vendor coordination, and service-level performance. Collaborates with engineering, supports projects and production tickets, assists with onboarding and training, and helps identify recurring issues and preventative improvements.

Leads Salem Five’s talent acquisition function while personally managing full-cycle recruiting. Responsibilities include developing hiring strategies, employer branding, sourcing, screening, interviewing, offer negotiation, talent pipeline development, recruitment technology management, compliance, metrics, and hiring forecasts. The role supervises one direct report, coaches the recruiting team, partners with executives and hiring managers, attends career fairs, and recruits across banking and other organizational functions.

Provides first- and second-line helpdesk support for bank employees and locations, resolving desktop hardware, operating system, application, and connectivity issues. Manages support tickets, escalations, documentation, knowledgebase updates, workstation builds, PC staging, inventory, vendor coordination, and service-level metrics. Collaborates with engineering on desktop-related production issues and assists with helpdesk team onboarding and training.

Generate new commercial insurance business, maintain and renew client accounts, prospect and conduct sales presentations, and coordinate submissions with account management, marketing, underwriting, carriers, and banking partners. Build referral and community relationships, support sales strategies, monitor retention, complete documentation, manage payment terms, maintain required licensing, and comply with insurance and banking regulations.

Directs finance and accounting activities for all insurance service branches, including commission reconciliation, financial reporting, general ledger reconciliation, month-end and year-end closing, vendor invoice oversight, billing discrepancy resolution, and commission submissions. Collaborates on data analysis, oversees downloads and invoicing processes, maintains client and carrier relationships, and manages two direct reports.

The Commercial Lender is responsible for assessing creditworthiness, issuing loans for businesses, managing client relationships, and ensuring compliance with regulations while analyzing financial data.

Manage a portfolio of commercial insurance accounts, handling policy processing, renewals, endorsements, billing, claims support, and customer service. Build client relationships, support sales and retention efforts, collaborate with underwriters and producers, maintain accurate account data, ensure regulatory compliance, and contribute to process improvements.

This role involves generating new business, managing an insurance renewal book, maintaining customer relationships, collaborating with banking partners, and ensuring accurate documentation of transactions.

Manage high-volume vendor invoices and payments for the bank and subsidiaries: review and code invoices, administer SAP Concur, process checks and ACH (liaise with Fiserv), set up vendors and W-9 handling, maintain filing and confidential records, manage 1099 reporting, resolve invoice inquiries, and prepare related reports and allocations.