Teams at Salem Five Bank

Manage a book of personal lines clients, handle policy processing (new, renewals, endorsements, cancellations), resolve complex client inquiries and claims, collaborate with underwriters and producers, generate quotes, support cross-selling and retention, maintain accurate agency data and compliance, and mentor junior staff.

The role involves managing commercial insurance accounts, enhancing customer experience, utilizing digital tools, providing quotes, and ensuring compliance with regulations.

The BSA/AML Specialist assists in developing and implementing the Bank's BSA and AML programs, investigates alerts for suspicious activities, prepares required reports, and supports training programs.