Sailor Health Benefits Overview

Guide older adults and caregivers through the mental health intake process, provide empathetic support, coordinate therapist matching, manage patients at different stages, and ensure a clear, reassuring transition into care. The role requires organized follow-through, strong communication, emotional sensitivity, and comfort using healthcare and customer relationship software in a remote environment.

Guide older adults and their caregivers through the mental healthcare intake process. Responsibilities include providing empathetic support, coordinating care, matching patients with therapists, managing multiple patients across intake stages, and serving as a reassuring first point of contact. The role requires clear communication, organization, attention to detail, comfort with healthcare technology, and commitment to improving mental health access for seniors.

Guide older adults and their caregivers through the mental health intake process, coordinate therapist matching, provide compassionate support, manage patient stages, and ensure clear communication throughout the transition into care. The role requires empathy, organization, attention to detail, technology comfort, and effective handling of emotional conversations in a remote environment.