Jobs at sa.global

Identify, research, qualify, and nurture inbound and outbound leads for Microsoft business application solutions. Conduct discovery using BANT or similar frameworks, perform high-volume outreach, maintain accurate CRM records, manage prospect pipelines, schedule meetings for Business Development Managers, and report on qualification metrics. Collaborate with Marketing and Sales to improve lead quality, campaign performance, and opportunity conversion.

Identify, qualify, and nurture inbound and outbound prospects using BANT or similar frameworks. Conduct discovery, research accounts, generate opportunities through calls and email, maintain accurate CRM records, manage prospect pipelines, and schedule meetings for Business Development Managers. Collaborate with Marketing and Sales, report qualification metrics, share engagement insights, and continuously improve lead-generation strategies for Microsoft Dynamics and digital transformation solutions.

Leads sa.global’s expansion across the United States and Canada legal technology market. Responsibilities include developing industry strategy, building partnerships with Microsoft and legal technology providers, cultivating executive relationships with law firms, creating pipeline, supporting strategic sales, influencing solution development, and representing the company through thought leadership. The role drives market presence, client acquisition, partnerships, revenue growth, and the long-term development of the Legal Industry practice.

Build and operate the production foundation for an agentic AI platform, including REST APIs, distributed backend services, data pipelines, retrieval infrastructure, vector search, and knowledge-graph integrations. Integrate LLM and AI capabilities, ensure reliability, security, scalability, monitoring, and cost efficiency, and collaborate with AI product engineers on platform primitives for agent workflows.

Own the reasoning core of an agentic AI platform by designing multi-agent workflows, prompt architectures, retrieval systems, evaluation harnesses, memory, tool use, guardrails, and failure recovery. Build production APIs and distributed services using Python, LangGraph, DSPy, LlamaIndex, MLflow, Neo4j, and PostgreSQL-based hybrid retrieval. Evaluate model and prompt performance, make architecture tradeoffs, and use AI coding agents extensively to develop, test, and improve production systems.

Troubleshoot and resolve customer-reported technical issues in live Microsoft Dynamics 365 Finance and Operations environments. Responsibilities include performance tuning, root-cause diagnostics, batch troubleshooting, environment topology management, integrations analysis, Microsoft support escalations, and coordination with third-party ISVs. The role also provides technical guidance and mentorship to customer service teams and collaborates with product teams to resolve issues affecting multiple customers.

Take end-to-end ownership of a React-based application: design, build, test, deploy, and maintain scalable, accessible front-end components; integrate with APIs; ensure code quality, performance, security, and documentation; troubleshoot production incidents; and communicate with stakeholders and vendors.

Own and produce end-to-end software and product documentation: user/admin/configuration guides, release notes, KB articles, FAQs, and troubleshooting. Partner with product, engineering, support, and consulting to gather technical information, manage review cycles, maintain standards, and improve documentation tools and processes. Ensure content is clear, discoverable, accessible, and aligned to releases; mentor contributors and support documentation governance.

Consult on, design, implement, test, document, and support Dynamics 365 Finance & Operations solutions. Gather requirements, produce functional designs, lead UAT and training, liaise with developers and vendors, support presales and global teams, and ensure solution quality and best-practice adoption.

The role involves consulting, implementing, and training clients on Microsoft Dynamics 365 F&O, focusing on SCM. Responsibilities include documentation, user testing, and collaboration with stakeholders to enhance business processes.

Provide functional consulting for Microsoft Dynamics 365 Business Central across managed services: support, enhancements, requirements gathering, design, configuration, testing, deployment, documentation, workshops, process improvement, AI-assisted delivery, and mentoring junior consultants.

Lead functional D365 F&O SCM implementations: run Get Fit workshops, align local processes to a global template, configure SCM modules, coordinate onsite/offshore streams (configuration, testing, data migration, integration), deliver training, support UAT, and provide go-live, hypercare and handover support.

Lead D365 F&O Supply Chain wave rollouts: run Get Fit workshops, align global template with local processes, configure SCM modules, coordinate onsite/offshore teams across design-to-go-live phases, train SMEs, support testing, cutover, go-live and hypercare.

Leads administration, governance, security, monitoring, deployment, and operational support for Dynamics 365 Finance and Supply Chain Management, Customer Engagement, Power Platform, and Azure environments. Responsibilities include environment strategy, client onboarding, lifecycle management, integrations, CI/CD, disaster recovery, identity and access management, Zero Trust controls, networking, data connectivity, device support, and automation. The role also manages stakeholders, documentation, troubleshooting, compliance, and platform stability.

As a Senior Dynamics 365 BC Functional Consultant, you will implement D365 BC solutions, lead projects, collaborate with clients, and provide training while ensuring quality and compliance.

Lead finance-focused implementations of D365 Business Central (Dynamics NAV): analyze client finance processes, document requirements, design functional solutions, manage end-to-end project delivery, support UAT and training, liaise with stakeholders and vendors, provide production support, and ensure projects meet budget, quality, and documentation standards.

Support HomebuilderONE implementations by following structured plans and training. Assist with configuration, system testing, troubleshooting, rollout, documentation in Azure DevOps, client meetings, and post-implementation support while developing product expertise.

Design, develop, and extend Microsoft Dynamics AX / D365 F&O solutions. Own coding, testing, and lifecycle activities, review technical designs, resolve performance issues, and collaborate with functional teams on GAP requirements during large-scale implementations.

The role involves consulting on D365 F&O implementations, creating functional specifications, training users, and managing project documentation while ensuring client satisfaction.

Customize, configure, and extend Dynamics 365 Customer Engagement using Power Platform tools. Design and develop plugins, workflows, integrations, and migrations with C#, JavaScript, REST APIs, Visual Studio, and Azure DevOps. Collaborate with stakeholders, perform unit testing, maintain technical documentation, and ensure security and compliance.