Jobs at SageNet

The Quality Assurance Lead will establish QA strategies and frameworks, implement automation, and drive quality metrics across software delivery processes.

Serve as primary contact for assigned satellite services customers, coordinating onboarding, quoting, contracting, implementation, renewals, and service changes. Maintain customer communication, track implementations, coordinate cross-functional teams, manage account data in Salesforce, identify growth opportunities, and deliver exceptional customer experience while continuously learning SageNet products and processes.

Lead design and hands-on implementation of scalable, secure Salesforce solutions across Sales, Marketing, and Experience Clouds. Define platform architecture, governance, integrations (MuleSoft/Boomi/SAP/ServiceNow), data models, LDV strategies, IAM (SSO/OAuth/SAML), DevOps/Git/CI-CD, and lead a small team through full SDLC while partnering with business stakeholders.

Temporary role supporting Telecom Expense Management: process and analyze carrier invoices, reconcile billing discrepancies, post billing data, manage vendor payments, maintain documentation, communicate with carriers, and provide status reporting while working across internal systems and vendor portals.

Manage a portfolio of satellite services customers as primary contact from onboarding through renewals and account growth. Conduct consultative sales, convert qualified leads, coordinate implementations with cross-functional teams, maintain Salesforce records, and achieve retention and revenue targets while providing exceptional customer service.