Jobs at Safeware Inc.

Provides first-level technical support for company computer systems, applications, hardware, and networks. Diagnoses and resolves issues, responds through phone, chat, email, and in person, escalates unresolved problems, documents solutions, manages IT inventory, installs and repairs equipment, analyzes ticket trends, updates training materials, and trains users. The role is primarily on-site and may require occasional travel, unscheduled hours, and weekend work.

Executive leader responsible for enterprise technology, cybersecurity, digital platforms, data, marketing, and ecommerce. The role will sustain reliable technology operations while leading modernization, integrations, automation, data governance, customer experience improvements, demand generation, ecommerce growth, vendor management, and cross-functional transformation. This C-suite position also develops leaders, establishes governance and operating models, aligns investments with business outcomes, and presents technology, marketing, and digital priorities to executive stakeholders.

Manage government sales accounts in the SLED market by following up on leads, developing customer relationships, preparing quotes and bids, entering orders, maintaining CRM records, coordinating with vendors, and supporting account growth. The role requires knowledge of government contracts, responsive customer service, accurate order tracking, sales planning, and strong communication. It is office-based in Nashville, Tennessee, with occasional handling of demo equipment and trade show exhibits.

Leads Safeware’s federal sales organization, managing sales professionals, driving revenue and profitability, developing talent, maintaining federal and military customer relationships, overseeing CRM adoption and forecasting, and executing federal contract strategies. The role partners cross-functionally to support quotations, order processing, customer success, and strategic opportunities. It also monitors federal procurement, funding priorities, industry trends, and competition while requiring domestic travel, overnight stays, air travel, and transportation of product demonstrations and trade show materials.