Jobs at SafeRide Health

Manage billing and claims for NEMT/GMR rides, reconcile billing to encounter data, resolve claims with providers, research benefit plans and contracts, develop billing policies and scalable systems, mentor junior staff, and produce financial reporting for management and agencies.

As a Strategy & Operations Associate, you will lead data-driven projects, collaborate with departments, and improve operational processes, working closely with senior leadership.

Own forecasting, scheduling, intraday performance, and reporting across a multi-vendor contact center. Lead WFM analysts, coordinate with cross-functional partners, manage staffing for launches, and protect service levels through capacity planning and real-time decisions.

Lead end-to-end recruiting for assigned roles with proactive sourcing, ATS ownership, hiring manager enablement, structured interviews/scorecards, metric ownership (time-to-fill, quality-of-hire, offer acceptance), offer negotiation and pre-boarding handoff, and continuous process optimization including AI experimentation.

The VP, State Medicaid Strategy & Capture will develop strategies to win state Medicaid RFPs, manage proposal processes, and lead a team while engaging with state agencies and other stakeholders to drive growth in this segment.

Lead month-end close activities, prepare journal entries and reconciliations, manage complex customer invoicing and revenue recognition, analyze profitability and GL variances, support audits, maintain balance sheet workpapers, and improve accounting controls and cross-functional billing reconciliations.

Lead end-to-end encounter data management for CMS/state Medicaid submissions. Validate and optimize ETL converting source data into HIPAA X12 837P, support regulatory audits, analyze trends and root causes, liaise across business/technical/operations teams, and recommend process improvements to ensure compliance and data integrity.

The role involves leading the IDN growth and operations by building driver networks, overseeing compliance, and improving marketplace performance metrics. Key responsibilities include enhancing driver acquisition strategies, refining operational processes, and leveraging data for continuous improvement.

The Senior Full-Stack Engineer at SafeRide Health will develop and maintain healthcare applications, ensuring high performance and security while collaborating with cross-functional teams in an agile setting.

Lead a team resolving high-priority client escalations from health plan partners, coordinate cross-functional investigations, own resolutions and communications, develop escalation workflows and training, analyze trends, and implement process improvements to reduce future issues.

Serve as primary client liaison for assigned accounts, driving data-driven conversations, identifying expansion opportunities, coordinating contract implementation, partnering with operations to define performance measures, resolving operational issues, and providing performance insights and recommendations.

Supervise and lead a team managing complaints and grievances, ensuring timely resolution, process improvements, and compliance with regulations in a customer support environment.

The Compliance Counsel at SafeRide Health will develop enterprise compliance programs, lead audits, provide regulatory guidance, and collaborate across departments to ensure compliance in healthcare operations.