Teams at SafeRide Health

Manage billing and claims for NEMT/GMR rides, reconcile billing to encounter data, resolve claims with providers, research benefit plans and contracts, develop billing policies and scalable systems, mentor junior staff, and produce financial reporting for management and agencies.

As a Strategy & Operations Associate, you will lead data-driven projects, collaborate with departments, and improve operational processes, working closely with senior leadership.

Own forecasting, scheduling, intraday performance, and reporting across a multi-vendor contact center. Lead WFM analysts, coordinate with cross-functional partners, manage staffing for launches, and protect service levels through capacity planning and real-time decisions.