SafePoint Insurance Company
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The Agency Relations Manager will focus on growing a profitable territory by optimizing independent agents, developing competitor intelligence, and collaborating with team members on product and pricing strategies. This role involves engaging agencies, executing strategic marketing plans, and attending trade events to enhance the company's market presence.
The Agency Relations Manager will oversee an assigned territory, aiming to grow and develop profitable relationships with independent agents. Duties include representing the company at meetings, developing marketing strategies, influencing sales, and cultivating agency management plans. The role also entails regular communication and collaboration with agents to achieve mutual business objectives.
As an Agency Operations Associate, you'll handle correspondence from agencies, provide administrative support to the Agency Operations Department, train agents on products, maintain accurate agent data in CRM systems, and assist with licensing tasks while ensuring effective communication with agents.
As a Personal Lines Auditor, you'll monitor and evaluate customer interactions to ensure quality and compliance. Your responsibilities include developing quality assurance processes, analyzing feedback, reporting on performance metrics, and collaborating with managers on training programs.
The Agency Operations Supervisor oversees a team of Agency Operations Associates, ensuring high-quality customer service to agents. Responsibilities include coaching team members, managing performance metrics, training on CRM systems, and handling administrative tasks related to supervision, such as evaluations and recruitment.
The Agency Operations Associate will manage daily operations, support agents with inquiries and training, maintain accurate data in CRM and policy systems, and assist with licensing tasks and special projects in a dynamic insurance environment.
The Underwriting Systems Analyst serves as a liaison between internal business units and third-party vendors, facilitating communication and overseeing system enhancements. Responsibilities include managing issues related to third-party software, researching technical improvements, documenting systems needs, and providing staff training on changes. The analyst also leads business process sessions and develops test plans to improve workflows.