Teams at Sabre Corporation

Manage and load airline commission contracts into the agency retail platform, respond to customer requests via CRM, monitor SLAs, use query scripts and automation to improve data accuracy, and participate in team meetings to streamline workflows.

Lead and coordinate incident response activities including incident and customer bridges, tracking and escalating incidents, maintaining incident tickets, coordinating with SRE/Dev/Care teams, conducting root cause follow-ups, and supporting change, problem, and post-mortem processes to maintain operational stability.

Manage day-to-day purchasing operations, vendor interactions, and documentation. Track requests, analyze spend data to support sourcing, and use generative AI and automation to streamline procurement workflows and reporting.