Jobs at Routeware, Inc.

Lead unification of UX across multiple acquired and native products as a player-coach. Build a design system, establish accessibility and UX standards, operationalize UX in the agile SDLC, run lightweight user research, define UX success metrics, use AI tooling to accelerate design, and grow and mentor the UX team while partnering with Product, Engineering, and Customer Success.

Sell Routeware's SaaS solutions to UK local authorities and private waste haulers. Manage full sales cycle, build stakeholder relationships, produce proposals and tender responses, maintain CRM pipeline, coordinate with internal teams, and travel regularly across the UK for meetings and events.

The Account Executive is responsible for achieving sales targets, managing the sales process, developing client relationships, and collaborating with teams to meet customer needs.

Design, configure, and deploy Routeware waste-management solutions. Work with clients on route optimization, GPS/telematics, integrations (ERP/billing/fleet), training, demos, and ongoing technical support while informing product improvements.

Drive new enterprise SaaS business by managing full sales cycle: prospecting, discovery, solution presentations, proposal development, negotiations, and closing. Build executive relationships with public works and municipal leaders, create strategic account plans, forecast pipeline in CRM, coordinate cross-functional teams, and represent the company at industry events.

The Technical Account Manager collaborates with clients and internal teams to ensure customer satisfaction, drive product enhancements, and facilitate technical support for assigned accounts.

The Product Manager will oversee roadmap execution for customer engagement, ensuring a positive user experience while collaborating with engineering teams to integrate AI features and track product success metrics.

As a Customer Success Manager, you'll guide municipalities in using fleet management software for waste management, ensuring customer satisfaction and product utilization to achieve their goals.