Teams at Routeware, Inc.

Design, configure, and deploy Routeware waste-management solutions. Work with clients on route optimization, GPS/telematics, integrations (ERP/billing/fleet), training, demos, and ongoing technical support while informing product improvements.

Prepare, configure, test, inspect, repair, and ship Routeware hardware from the Portland warehouse. Support inventory, kitting, RMAs, and documentation; occasionally travel to customer sites for installations, troubleshooting, and field repairs. Coordinate fulfillment workflows and communicate technical findings to internal teams.

The Technical Account Manager collaborates with clients and internal teams to ensure customer satisfaction, drive product enhancements, and facilitate technical support for assigned accounts.