Teams at Route

Lead and scale the post-onboarding Customer Success organization, define strategy and playbooks, own retention/renewals/expansion metrics, develop high-performing teams, and partner cross-functionally to improve merchant experience and drive revenue growth.

The Implementation Engineer will integrate Route's products on merchant sites, ensuring effective collaboration across teams to reduce implementation time and enhance customer experience.

The Revenue Enablement Manager will develop and deliver training programs, manage enablement initiatives, and align strategies across Revenue teams to enhance performance and productivity while leveraging AI tools.