Teams at RoomRaccoon Hotel Tech

The Account Executive will manage the full sales cycle targeting SMBs in hospitality. Responsibilities include outbound activity, conducting demos, qualifying leads, and closing deals, while maintaining pipeline accuracy in CRM.

As a Customer Success Manager, you'll guide German-speaking hotel clients, enhancing their experience with RoomRaccoon, managing accounts, and identifying growth opportunities.

Provide fast, empathetic multi-channel support to French and Italian hoteliers, troubleshoot issues, escalate when needed, drive retention and satisfaction, create help content, and share best practices within the team.