Jobs at Roofstock

Own full-cycle recruiting for Operations, managing high-volume trades hiring and mid-level operations searches. Partner with hiring managers, run intake, coach interviewers, provide market intelligence, drive process improvements, and contribute to broader recruiting initiatives.

The Supervisor of Hospitality Operations ensures exceptional stays for guests by managing homes, overseeing housekeepers, resolving issues, and enhancing guest experiences. Responsibilities include operational execution and team collaboration within the assigned zone.

The Back of House Coordinator manages warehouse operations, tracks inventory, supports vendors, and coordinates maintenance services to ensure smooth market operations.

Manage day-to-day field hospitality operations for a zone of short-term rental homes: ensure homes are clean, stocked, and guest-ready; lead housekeepers; coordinate with guest experience and maintenance teams; handle owner relations and issue resolution; support training, process improvement, and cross-zone coverage.

Manage field-based hospitality operations for a zone of short-term rental homes: ensure properties are clean, stocked, and guest-ready; supervise housekeepers; coordinate with guest experience and maintenance teams; maintain owner relationships; approve operational solutions; monitor performance metrics; support onboarding, training, and cross-zone coverage.

Provide end-to-end executive support to the CEO and light support to other C-suite leaders: manage calendar, schedule travel, screen communications, plan meetings and events, handle expenses via Coupa, maintain records, manage inboxes, provide office backup, handle confidential information, and be available outside normal hours as needed.

The associate will support strategic planning and M&A initiatives, conduct market research, build financial models, prepare reports, and collaborate across teams.