Jobs at Ron Turley Associates, Inc.

Lead and transform RTA’s QA organization by establishing modern quality engineering practices, expanding automation, applying AI to testing workflows, and embedding quality throughout the software development lifecycle. Own quality standards, metrics, process improvements, release confidence, and defect reduction while developing a high-performing QA team. The role focuses on reducing escaped defects, minimizing manual regression effort, preventing recurring issues, and driving engineering-wide accountability for software quality.

Resolves customer software support cases within SLAs, troubleshoots technical issues, provides product guidance, and builds client relationships supporting renewals. Maintains knowledge base content and collaborates with Engineering, QA, and Product on complex or recurring issues. Uses AI-assisted tools and basic SQL to research solutions, escalating issues appropriately while increasing self-sufficiency over time.

Lead content orchestration and distribution to grow inbound pipeline. Manage a small creative pod, run podcast/webinar-to-content engine, execute email and paid campaigns in HubSpot, optimize SEO/AEO, and hand off qualified leads to SDRs while tracking sourced revenue.