Teams at Rolling Plains Management Corporation

Provide face-to-face and remote coaching to early learning programs to attain/maintain Texas Rising Star certification; develop CQIPs, deliver professional development, maintain provider files and contracts, perform data entry, implement corrective actions, liaise with partners, and travel regionally for trainings and evaluations.

Supervise client services staff for Workforce Solutions Child Care program, ensure eligibility and QA compliance, coordinate referrals and interagency collaboration, manage staff training, handle audits and monitoring, resolve client complaints, and maintain program fiscal and service quality.

Determine eligibility and enroll low-income families in childcare assistance, manage case files and data entry, authorize payments, handle redeterminations and terminations, provide customer service and referrals, ensure compliance with policies and confidentiality, and support outreach and provider quality initiatives.