Jobs at Rogo

Provide chat and email support to APAC B2B SaaS clients, resolve issues within SLAs, diagnose root causes, develop workarounds, and identify process improvements. Collaborate with Support Managers, Product, Engineering, Sales, and Post-Sales teams to share customer insights and improve operations. The role requires strong communication, organization, analytical thinking, customer focus, and comfort working in a fast-paced startup environment involving AI and finance.

Build and scale People Operations across the UK and EMEA, including onboarding, performance and engagement programs, benefits, immigration and mobility, HR compliance, employee systems, and manager support. Partner cross-functionally with Legal, Finance, Recruiting, and leadership to expand into new markets, improve processes, and deliver people initiatives from planning through implementation.

Own revenue enablement across onboarding, ramp, certifications, coaching, GTM communications, systems, and AI infrastructure. Run multi-week enablement programs for sales, post-sales, and SDR teams; track productivity and ramp metrics; lead methodology and tooling change management; and build AI-assisted internal tools and automations. Partner closely with Post-Sales, Product, managers, and global GTM teams in a fast-growing B2B technology company.

Manage major financial-services partnerships, guiding enterprise AI strategy, onboarding, training, joint operations, renewals, and expansions. Act as the customer voice, translate sales and trading workflows into solutions, coordinate with engineering, product, and go-to-market teams, track success metrics, support multimillion-dollar contracts, and improve user experiences. The role requires strong project management, communication, financial-services expertise, and curiosity about LLMs and AI technology.

Own the month-end close cycle for US and international entities, including US GAAP reporting, local-to-US GAAP reconciliations, intercompany settlements, AP oversight, payroll accounting, and audit support. Coordinate outsourced accounting providers, maintain controls and documentation, support statutory filings, and manage balance sheet reconciliations, accruals, prepaids, fixed assets, and transfer pricing entries.

Owns the company’s revenue accounting cycle from contract signature through cash, including ASC 606 analysis, monthly revenue close, deferred revenue, contract costs, commission capitalization, billing-data integrity, order-to-cash controls, AR oversight, audit support, and revenue policy development. The role requires CPA certification, extensive SaaS revenue-recognition experience, complex contract analysis, international billing exposure, and strong technical accounting documentation skills.

Own the architecture, reliability, scalability, and developer experience of a Kubernetes-based platform supporting secure enterprise workloads. Design resilient infrastructure, define SLOs, improve observability and operational workflows, and build self-service deployment and developer tooling. Partner with product engineering and leadership to establish technical standards, resolve architectural risks, and scale infrastructure for significant customer growth.

Build and operate scalable backend infrastructure for financial data, including ingestion, transformation, integration, and serving systems. Design high-performance distributed pipelines handling millions of documents and datapoints, support AI and retrieval systems, and integrate heterogeneous financial sources. Ensure secure, compliant, reliable handling of customer data while collaborating with globally distributed engineering teams and influencing technical direction.

Build and scale backend systems for an enterprise AI platform. Responsibilities include architecting REST and gRPC APIs, developing distributed infrastructure for crawling, ranking, and retrieval, writing secure and tested code, and improving reliability and engineering velocity. The role requires a strong computer science foundation, proficiency in a strongly typed language, and at least four years of experience building distributed systems.

Own major full-stack product features from design through launch for an AI platform serving financial institutions. Build scalable, reliable software using React, TypeScript, Python, and cloud technologies; collaborate with engineers, domain experts, users, and Customer Success; and develop AI-powered user experiences using modern framework capabilities.

Lead the development of Rogo’s first native Android application from the ground up. Own architecture, technology choices, engineering standards, testing, security, performance, observability, releases, and quality. Partner with product, design, customers, and Customer Success to create AI-powered financial workflows. Build scalable foundations, integrate backend services, launch a polished mobile experience, and help hire and mentor the future Android engineering team.

Support customer trust, security assurance, and compliance programs by responding to security questionnaires, maintaining documentation, coordinating evidence collection, and supporting audit readiness. The role translates technical controls into customer-facing responses, collaborates with security, engineering, legal, and go-to-market teams, and improves GRC workflows across SOC 2, ISO 27001, ISO 42001, EU AI Act, UK Cyber Essentials, and GDPR requirements.

Lead business value engagements for strategic enterprise accounts, including value discovery, executive workshops, ROI/TCO modeling, business-case development, and commercial strategy. Partner with sales, RevOps, Finance, Product, and clients to quantify realized value, support enterprise deals, and build scalable value-selling frameworks. Develop training, models, benchmarks, and narratives for financial-services customers adopting AI solutions.

Own People Operations programs across onboarding, performance reviews, engagement surveys, HR systems, people data, benefits, compliance, internal communications, and manager support. Partner cross-functionally with Finance, Legal, Recruiting, and Leadership while building scalable processes for a growing startup. The role requires independently managing multi-stakeholder initiatives, HR workflows and automations, sensitive information, and employee experience programs.

Support customer trust, security assurance, and compliance programs by responding to security questionnaires and risk assessments, maintaining security documentation, translating technical controls for customers, collecting audit evidence, and supporting frameworks including SOC 2, ISO 27001, ISO 42001, EU AI Act, UK Cyber Essentials, and GDPR. Collaborate with security, engineering, legal, and go-to-market teams to improve trust workflows and compliance practices.

Lead client engagements with investment banks, private equity funds, and investment firms from pre-sale through upsell. Understand financial workflows, conduct tailored AI product demonstrations, establish credibility with senior decision-makers, develop customer-focused marketing content, synthesize feedback for product and sales teams, introduce new solutions, and research customers and competitors. The role requires corporate development, strategy, or business development experience with exposure to M&A, partnerships, or strategic investments.

Lead advisory engagements with financial institutions from pre-sale through expansion. Understand bankers’ and investors’ workflow challenges, demonstrate tailored AI solutions, build executive relationships, and establish credibility across financial services use cases including research, M&A, and diligence. Partner with marketing on industry content, serve as the voice of the customer for sales and product teams, tailor new solution introductions, and conduct customer and competitor analysis.

Own Salesforce and the broader GTM technology stack, including integrations, access controls, CPQ, quote-to-cash, contracts, entitlements, renewals, and customer lifecycle systems. Build Apex, SOQL, Flow, and Lightning Web Component customizations. Develop AI-driven scoring, research, enrichment, routing, and agent tools with monitoring and guardrails. Maintain data quality, reporting controls, backfills, and system reliability while partnering across RevOps, Sales, Customer Success, Finance, Deal Desk, and Engineering.

Commercial Counsel will lead negotiations for high-value MSAs, data licensing, partnership, and other commercial agreements across EMEA. The role advises stakeholders on legal issues, partners with Sales, Product, Security, and Operations, and manages contracting infrastructure, legal technology tools, templates, playbooks, and approval workflows. The counsel will also support strategic initiatives and apply expertise in IP licensing, privacy, data-use rights, and AI within a fast-growing technology startup.

Generate qualified outbound pipeline and qualify inbound leads for Rogo's sales team across calls, email, and LinkedIn. Research target accounts in investment banking, private equity, and asset management; run multi-touch sequences; partner with marketing; maintain CRM hygiene; and consistently hit activity, meeting, and qualified pipeline targets.