Jobs at Rocky Mountain Chocolate Factory, Inc.

Assist customers with purchases and product sampling, operate POS accurately, take and fulfill orders, stock and rotate inventory, prepare/store-made food per safety standards, maintain store cleanliness, and perform miscellaneous department tasks.

Provides customer service and sales support in a retail store by greeting customers, recommending merchandise, demonstrating products, processing purchases, returns, and exchanges, and operating the POS system. Retrieves and stocks merchandise, prepares store-made products, maintains a clean sales environment, and supports store goals through sampling and cross-selling. Requires reliable attendance, strong communication, payment handling, and the ability to stand, walk, lift, and follow cooking instructions.

Receives, inspects, verifies, labels, scans, stages, and stores inbound raw materials, packaging supplies, and customer returns. The role supports quality control inspections, follows FIFO and bin assignments, reports discrepancies, operates material-handling equipment, and maintains safe, clean warehouse areas. Basic computer, scanner, documentation, lifting, and communication skills are required, with forklift and man-lift certification obtained during employment.

Supports company infrastructure, user accounts, devices, servers, networks, cloud systems, endpoint security, patching, backups, and access controls. Provides frontline help desk assistance for account, printer, hardware, and connectivity issues; maintains POS configurations; documents incidents, runbooks, and knowledge-base materials; and delivers basic technology training. Escalates complex infrastructure, security, ERP, and POS issues to senior staff.

Assists customers with merchandise selection and purchases, provides product recommendations, operates the POS system, processes returns, retrieves and stocks merchandise, and maintains a clean retail environment. The role also involves cooking or hand-dipping store-made products, meeting sales goals, supporting customer loyalty, and delivering reliable, high-quality service in a fast-paced store.

Assists customers with merchandise purchases by providing product recommendations, demonstrations, sampling, cross-selling, payment processing, returns, and special orders. Retrieves and stocks merchandise, maintains a clean retail environment, and cooks or hand dips store-made products. Requires strong customer service, communication, product knowledge, reliability, and the ability to meet sales goals in a fast-paced store.