Jobs at Rocket Software

Quota-carrying enterprise sales role responsible for territory and account strategy, driving pipeline and revenue for Rocket's Vertica analytics platform. Lead end-to-end complex sales cycles, engage C-level and technical stakeholders, coordinate cross-functional deal teams, run technical evaluations with Pre-Sales, and manage pipeline/forecasting in Salesforce. Travel and partner/channel engagement required.

Leads Rocket Software’s global growth marketing organization, setting strategy and accountability for pipeline, bookings, expansion, and revenue. Oversees ABM, analytics, performance, insights, and MarTech through senior functional leaders; partners with Sales, Product, Customer Success, and Revenue Operations on enterprise go-to-market initiatives. Drives AI adoption, agent-enabled marketing workflows, buyer intelligence, personalization, performance measurement, and investment decisions while advising executives and developing a globally distributed organization.

Own renewal-related financial operations, reporting, forecasting, budgeting, account assignment, and process improvements. Partner with Renewals, Sales, Finance, and integration teams on M&A activities; analyze performance against plans and forecasts; identify trends, risks, and corrective actions; and present insights to management, executives, and the Board. Maintain accurate documentation and support monthly finance cadences and ad hoc analysis.

Architects and develops enterprise Change Data Capture and data integration software across mainframe and distributed platforms. Processes transaction logs, analyzes database internals and binary formats, reverse engineers legacy systems, and resolves performance, reliability, compatibility, and data-integrity issues. Provides technical leadership, mentors engineers, collaborates on customer escalations, and supports critical production incidents and releases.

Leads a global software and quality engineering organization responsible for enterprise data integration products across mainframe, distributed, hybrid, and cloud environments. Oversees engineering execution, software quality, modernization, customer escalations, operational readiness, innovation, and AI-enabled practices. Partners with product, architecture, and support teams while developing talent, managing performance, fostering accountability, and ensuring reliable delivery of business-critical software.

Manage strategic customer accounts as a trusted advisor, driving product adoption, value realization, retention, renewals, and expansion. Develop success plans, monitor customer health in Gainsight, mitigate risks, lead escalations, conduct executive business reviews, and advocate for customer needs. Collaborate with Sales, Services, Support, Product, Engineering, and Marketing while mentoring peers and improving Customer Success practices. Rocket Mobius experience is strongly preferred.

Own renewal-related financial operations, reporting, forecasting, budgeting, account assignment, and process improvements. Partner with Finance, Sales, Renewals leadership, and integration teams to analyze performance, identify risks and trends, improve reporting accuracy, and recommend corrective actions. Present financial insights to management and executive stakeholders, including the CEO, CFO, and Board, while providing ad hoc analysis and maintaining process documentation.

Lead Vertica product management: define vision and roadmap, build product operating model, drive customer discovery and design-led development, align cross-functional teams, support GTM, and represent the product externally to analysts and customers to drive revenue and market position.

As a Senior Software Test Engineer, you'll own product quality, extend automated test frameworks, influence product decisions, and mentor junior engineers in a complex mainframe environment.

Design, implement, and optimize CI/CD pipelines and infrastructure (primarily Jenkins). Automate builds, manage artifacts and dependencies, support build nodes (Windows, Linux, z/OS), enforce DevSecOps practices, troubleshoot infrastructure and deployment issues, and collaborate with engineering and product teams to improve reliability and delivery velocity.

The Mainframe Modernization Solutions Architect will analyze, design, and implement solutions for modernizing mainframe environments, providing technical leadership and engaging with customers to achieve digital transformation goals.

The Senior Network Engineer will maintain network infrastructure, troubleshoot issues, mentor junior staff, and work on project planning in a global IT environment.

The Senior Customer Success Manager manages customer interactions, ensures satisfaction, fosters internal relationships, and mentors junior staff while driving improvements.

Design, develop, test, and debug enterprise-grade software and core systems. Contribute to architecture, ensure performance, scalability, reliability, and integrate across hardware and platforms. Work collaboratively under limited direction and document technical topics.

The Principal Software Engineer will lead technical initiatives, design modern infrastructure for enterprise applications, and collaborate with various engineering teams to drive best practices and streamline development processes.

The Senior Software Engineer will design and develop IMS TM and DB-compatible technologies, providing architectural leadership and mentoring while optimizing mission-critical applications for modern environments.

Serve as a product SME and trusted advisor delivering post-sales technical expertise for installation, implementation, training, and support. Provide pre-sales demos, consult on implementations, liaise with support/sales/partners, ensure best practices, and drive customer satisfaction and scalable, maintainable solutions.

Provides embedded technical support for a strategic U.S. Government customer using Rocket connectivity products. Troubleshoots desktop and server connectivity issues, supports terminal emulation, maintains customer environment knowledge, documents resolutions, identifies proactive improvements, and collaborates with engineering, account, professional services, and product teams. Requires Linux/Unix administration, scripting, Kubernetes and container troubleshooting, enterprise networking and security knowledge, strong communication, five-plus years of customer-facing technical support experience, and eligibility for a U.S. Government MBI.

Provide commercial legal support to Sales and cross-functional teams: draft, structure and negotiate software, licensing, reseller and partner agreements; advise on IP, data protection, export controls and anti-corruption; resolve contractual issues; support corporate governance, compliance, and embedding regulatory changes into business processes.

Lead and architect automated test frameworks, own product quality across the lifecycle, validate functionality and performance, mentor engineers, collaborate with developers and product owners, and evolve test strategy for complex Linux and mainframe-supported systems.