Teams at Rocket Software

The Senior Customer Success Manager manages customer interactions, ensures satisfaction, fosters internal relationships, and mentors junior staff while driving improvements.

Senior leader responsible for building enterprise marketing analytics, Martech and data infrastructure, and AI-enabled marketing operations. Owns measurement frameworks, performance reporting, lead flow, integrations, and cross-functional alignment to connect marketing investments to pipeline and revenue.

Lead and develop a sales team to expand key accounts and achieve revenue goals. Define sales processes, set metrics, coach reps, build executive relationships, execute account strategies, collaborate cross-functionally, manage regional P&L, and use the company CRM and sales methodology.