Teams at Rochester Regional Health

Provides high-level administrative support within a hospital department by managing correspondence, confidential information, records, databases, files, reports, and executive communications. Responsibilities include transcribing documents, triaging incoming information, preparing financial and statistical reports, supporting budgets, and assisting with patient billing, charging, and insurance programs. The role requires strong organization, communication, computer, and independent decision-making skills.

Leads the enterprise Sales and Operations Planning process, integrating demand, supply, capacity, inventory, financial, and product lifecycle plans. Designs and launches S&OP/IBP frameworks, develops forecasting and scenario models, facilitates executive decision-making, establishes governance and KPIs, manages planning systems and continuous improvement, and builds a capable planning team. Partners across Sales, Operations, Supply Chain, Finance, Product, and Clinical functions to align business plans and manage tradeoffs.

Leads organization-wide performance excellence and continuous improvement initiatives using Lean and Six Sigma methodologies. Identifies, scopes, financially justifies, and manages projects aligned with business strategy; analyzes data, facilitates project reviews, coaches teams, trains staff, and standardizes administrative and clinical processes. The role drives measurable operational and financial results, coordinates multiple departments, supports senior management and process owners, and promotes a culture of Lean thinking.