Teams at Robinhood

Leads Robinhood’s global BPO partner network and manages Vendor Managers and Performance Analysts. Oversees vendor relationships, operational performance, compliance, reporting, process improvement, cost optimization, commercial contracts, budgets, and service-level agreements. Partners with Product, Finance, Legal, and Compliance to develop network strategy, diversify risk, and improve outsourced customer operations. Requires substantial vendor-management or BPO leadership experience, team-management expertise, analytical skills, and familiarity with Looker, Tableau, or SQL.

Lead visual design for Robinhood’s product experiences, shaping its design language across icons, color, typography, UI components, and scalable systems. Collaborate with designers, engineers, and product managers on high-impact launches, evolve an AI-ready design system, advocate for design excellence, and mentor through critiques and shared best practices.

Lead the architecture and implementation of a secure, scalable backend platform for government financial products. Design data pipelines, APIs, and integrations with government registries, employer contribution systems, and institutional banks. Provide technical leadership across engineering teams, mentor senior engineers, partner with Product, Security, Legal, Compliance, and external stakeholders, and ensure backend reliability and performance for high-volume launches.