Jobs at Roadrunner

Leads high-impact operational initiatives across an LTL network, improving service center performance, safety, productivity, utilization, profitability, and cost control. Manages projects from assessment through implementation, conducts root-cause analysis, develops corrective action plans, and provides operational leadership coverage. Oversees labor execution, team performance, transportation compliance, and the DLS facility performance assignment while partnering with cross-functional and senior leadership teams.

Leads end-to-end service center operations across pickup and delivery, dock, linehaul, OS&D, and administrative functions. Manages performance metrics, costs, labor, compliance, safety, and regulatory readiness while developing high-performing teams. Coordinates with corporate stakeholders, contractors, sales teams, and service providers to resolve escalations and improve network reliability, service quality, throughput, and profitability.

Provides administrative and operational support for inbound and outbound freight operations. Coordinates driver check-ins, manifests, documentation, customer delivery communications, and OS&D exception resolution. Maintains accurate records, supports data entry and reporting, escalates workflow issues, and assists operations leadership with cross-functional administrative needs. The role requires strong organization, communication, Excel skills, and the ability to manage multiple priorities in a fast-paced onsite terminal environment.

Supervise dock operations, assign work, and ensure freight is safely moved, staged, secured, and loaded on schedule. Enforce safety, hazardous materials, forklift, and freight-handling standards; resolve exceptions; reduce damage and rehandling; and improve dock workflows. Coach and develop dock personnel, track operational metrics, coordinate with dispatch and operations teams, and maintain shift-level accountability for throughput, safety, quality, and customer outcomes.

Leads end-to-end service center operations across pickup and delivery, dock, linehaul, OS&D, and administrative functions. Manages performance metrics, labor and revenue drivers, cost control, regulatory compliance, safety, and escalations. Recruits, trains, and develops teams while coordinating with corporate stakeholders, contractors, service centers, sales teams, and external partners to improve network performance and service reliability.

Supervise daily LTL terminal and dock operations, including freight handling, load planning, linehaul coordination, routing, documentation, and forklift operations. Manage costs, labor, billing, payroll, safety, compliance, and contractor coordination. Lead and develop frontline teams, maintain freight security and quality standards, resolve operational issues, and improve service center efficiency and profitability.

Coordinates terminal operations to maintain accurate load visibility and reliable freight flow. Tracks shipments, communicates delays, manages driver and freight documentation, schedules deliveries, resolves exceptions, enters financial requests, supports brokers and terminals, and maintains operational records and equipment. The role requires strong organization, communication, accuracy, basic computer and math skills, and the ability to prioritize multiple tasks in a fast-paced logistics environment.

Leads Roadrunner’s integrated marketing, brand, driver recruitment and engagement, internal communications, customer outreach, talent acquisition marketing, content, and corporate communications. Owns multi-channel campaigns, paid digital advertising, analytics, website management, employer branding, and storytelling. Partners with executive leadership and cross-functional teams while building and managing a high-performing marketing organization. The role emphasizes measurable acquisition, engagement, retention, AI-enabled productivity, and consistent brand positioning across customers, drivers, employees, and candidates.

Drive digital product execution across mobile, web, and internal applications. Gather and translate business needs into requirements, user stories, process flows, functional specifications, and acceptance criteria. Collaborate with stakeholders and engineering teams to prioritize features, manage releases, test functionality, support adoption, and improve operational processes and user experience. Facilitate alignment across Operations, Technology, Customer Experience, and leadership while contributing to digital modernization and measurable business outcomes.

Leads software architecture, engineering execution, cloud and DevOps modernization, and delivery of secure, scalable .NET solutions. Designs APIs and service-oriented systems, modernizes legacy applications, drives Azure adoption, CI/CD, automated testing, observability, and application security. Partners across product, QA, infrastructure, data, and security teams; mentors developers, resolves complex production issues, and establishes engineering standards. The role is hybrid in Downers Grove, Illinois, with up to 5% travel and occasional after-hours support.

Supervise LTL service center operations, including dock activities, freight handling, load planning, routing, linehaul coordination, and forklift operations. Manage costs, labor utilization, billing, payroll, safety, compliance, hazardous materials procedures, and contractor performance. Lead and develop frontline teams, protect shipment integrity, resolve operational issues, and coordinate with drivers, contractors, customers, and internal stakeholders to maintain efficient, compliant, and profitable terminal operations.

Leads regional fleet and facility maintenance across multiple terminals, ensuring regulatory compliance, equipment reliability, vendor quality, cost control, audit readiness, and operational consistency. The role develops maintenance programs, conducts audits, analyzes performance data, supports parts procurement, improves systems and procedures, and coaches field teams. It partners with terminal operations, safety, executives, and vendors to improve CSA performance, reduce downtime and costs, and drive accountability. Travel up to 25% is required, with onsite work in Dallas, Texas.

Supervises daily LTL service center operations, including dock activity, freight handling, load planning, linehaul coordination, cost control, billing, safety, compliance, and contractor management. Leads and develops frontline personnel, ensures shipment integrity, resolves operational issues, and coordinates with drivers, customers, and network teams. The role requires hands-on participation in forklift and dock operations while maintaining service quality, profitability, and regulatory compliance.

Coordinates terminal freight operations by tracking loads, updating systems, monitoring pickups, escalating delays, managing driver and freight documentation, scheduling deliveries, resolving shipment exceptions, and supporting brokers and internal teams. The role also handles data entry, reporting, equipment monitoring, and administrative workflows while helping maintain compliance, accuracy, and throughput in a fast-paced onsite logistics environment.

Coordinates daily linehaul freight movement, load planning, carrier and independent contractor utilization, transportation capacity, rate negotiations, and service performance. Monitors network execution, cost, routing, and asset utilization while resolving disruptions and implementing recovery plans. Collaborates with dispatch, service centers, customer service, contractors, and operations leadership to maintain reliable, safe, and efficient freight transportation. Supports reporting, continuous improvement, and operational initiatives.

Creates and executes multi-channel marketing content across digital, print, social, video, events, website, and internal communications. Manages CMS updates, social scheduling, landing pages, campaign coordination, marketing calendars, vendors, budgets, and project systems. Produces recruitment, customer, owner-operator, and culture content while maintaining brand consistency. Uses AI and automation to streamline production and improves processes in a fast-moving, onsite environment.

Supervise daily LTL dock and terminal operations, including load planning, freight handling, routing, linehaul coordination, and forklift support. Monitor costs, labor utilization, billing, payroll, and workflow performance while maintaining safety, hazardous-materials, freight-security, and regulatory compliance. Lead, coach, and evaluate frontline teams; coordinate with drivers, contractors, customers, and internal stakeholders; resolve operational issues and improve service quality, shipment integrity, profitability, and network efficiency.

Build and maintain mathematical optimization models for network planning, capacity allocation, routing, and freight operations. Develop production AI applications for process automation, document extraction, and decision support. Establish evaluation, validation, monitoring, and regression-testing frameworks for optimization and AI systems. Identify new business opportunities, prototype solutions, quantify impact, and scale successful initiatives. Partner with operations, pricing, sales, finance, engineering, and leadership to communicate trade-offs and deliver reliable analytical systems.

Design, build, and maintain ETL/ELT pipelines and SSAS tabular models. Develop complex T-SQL queries and Power BI reports. Ensure data quality, optimize performance, and support migration of legacy systems into Microsoft BI environments while collaborating with stakeholders.

Provide administrative and operational support for inbound/outbound freight: manage driver check-ins, verify and file shipping documents, coordinate customer communications, resolve OS&D issues, maintain records, and support operations leadership to keep terminal workflows accurate and on schedule.