Jobs at Riverstone Logistics

Operations Manager supports the General Manager in leading a client-based warehouse and transportation operation. Responsibilities include supervising employees, managing dispatching and routing, coordinating third-party transportation, enforcing safety and compliance, improving labor and operational efficiency, maintaining client and vendor relationships, implementing Lean warehouse practices, and achieving daily facility goals. The role is primarily office- and warehouse-based and may involve regional travel, extended hours, and occasional physical handling.

Designs data-driven middle-mile and final-mile logistics networks, pricing models, and financial solutions using client data, Python, and SQL. Forecasts labor, facility, and transportation costs to protect margins; validates models against warehouse operations, seasonal demand, SLAs, and bottlenecks. Supports system setup, API integrations, account implementations, and onsite start-ups while bridging commercial pricing with post-launch operations and margin performance.

Supervises outbound warehouse and delivery operations, including route monitoring, carrier communications, customer notifications, scheduling, settlements, compliance reporting, claims processing, audits, and returns. Supports carrier recruiting and onboarding, resolves client escalations, monitors service standards, and identifies process discrepancies. The role combines warehouse-floor leadership with office-based coordination and requires strong communication, customer service, conflict-resolution, and operational supervision skills.

Supports the General Manager in overseeing a warehouse and transportation operation. Responsibilities include managing employees, dispatching and routing transportation, coordinating vendors and clients, enforcing safety and compliance standards, implementing Lean warehouse practices, analyzing operations, improving efficiency, and meeting service and performance goals.

Supports the General Manager in overseeing warehouse and transportation operations, client relationships, labor efficiency, compliance, safety, dispatching, routing, vendor performance, and team management. The role monitors operational goals, implements Lean warehouse practices, coaches direct reports, coordinates third-party transportation, and drives service quality and continuous improvement at the site.

Supervises outbound warehouse and delivery operations, including route monitoring, carrier communications, compliance, customer notifications, scheduling, returns, claims, audits, and escalations. The role supports carrier recruiting, onboarding, settlements, reporting, and service-quality standards while coordinating with managers, clients, customers, and motor carriers. It requires hands-on warehouse and office work, strong communication, conflict resolution, customer service, and operational leadership skills.

Leads a client-based logistics profit center with accountability for people leadership, warehouse and distribution operations, customer service, vendor performance, safety, quality, labor efficiency, budgets, and profitability. The role hires, trains, and develops employees; manages operational leaders; maintains client relationships; oversees provider settlements and compliance; implements Lean warehouse practices; monitors costs and performance; and drives continuous process improvement across the local operation.

Supports the General Manager in overseeing warehouse and distribution operations, client relationships, transportation dispatching, routing, vendor performance, compliance, safety, and labor efficiency. Manages direct reports, develops employees, implements operational goals and Lean principles, monitors performance, and maintains service-provider and client relationships. The role is primarily based in an office or warehouse and may require regional travel and extended hours.

Supervises warehouse and transportation operations while supporting the General Manager, managing employees, dispatching and routing transportation, monitoring vendors, enforcing safety and compliance standards, and improving labor efficiency and operational performance. The role also maintains client relationships, supports hiring and training, implements Lean warehouse practices, communicates goals, and takes responsibility for site operations when the General Manager is absent.

Supervise daily routing, dispatch, delivery monitoring, loadout and returns compliance at a logistics profit center. Lead Operations Coordinators, monitor motor carrier performance, resolve delivery issues, manage reschedules and returns, schedule customer orders, communicate delivery windows, handle escalations, and coach staff. The role also involves customer service, client reporting, inventory movement, and coordination with location management and delivery partners.

Own the post-sale lifecycle for strategic Onward platform accounts, including onboarding, retention, renewals, expansion, customer training, issue resolution, integrations, and business reviews. Build executive and operational relationships, monitor account performance, coordinate with internal teams, translate customer feedback into product requirements, and ensure customers achieve measurable value from the platform.