Jobs at Ritchies Transport

Drive tour vehicles for cruise passengers and tourists around Auckland and surrounding regions. Responsibilities include providing safe, reliable transport, delivering informative commentary, assisting passengers and luggage, maintaining professional customer service, and working varied rosters during the summer cruise season, including weekends and public holidays.

Drive children to and from school safely during school terms, providing calm, reliable, and supportive transport. Build positive relationships with children and families, including passengers with varying abilities and needs. Maintain professionalism, communication, and safety standards while completing guaranteed four-hour paid shifts Monday through Friday. The role requires a full Class 1 License, P Endorsement, pre-employment checks, and a commitment to working with children and whānau.

Coordinate cruise-day transport operations, including vehicle arrivals, bus allocation, driver support, luggage handling, crowd flow, schedule updates, and passenger departures. Liaise with drivers, port security, IDNZ staff, and other partners to maintain safe, efficient service. Report operational updates and performance feedback while prioritizing passenger safety and customer experience. The role requires flexibility around cruise schedules, early starts, and varied hours.

Lead and manage depot operations for up to 45 drivers and cleaners, handling rostering, dispatch, incident management, performance monitoring, H&S compliance, stakeholder relationships, staffing coordination, and continuous improvement to ensure safe, reliable passenger transport services.

Lead day-to-day depot operations for Swanson, supervising up to 45 drivers and cleaners. Manage rosters, dispatch, incident response, compliance with health and safety, partner with HR and workshop teams, build stakeholder relationships, and drive efficiency and customer service improvements.

Perform proactive and reactive maintenance on coaches including working with flat and formed fiberglass, fitting floor coverings (carpet, vinyl), minor paint and seat cover repairs, and related coachbuilding tasks while following safety procedures.

Lead daily depot operations for an Albany bus depot: oversee rostering, dispatch, fleet readiness, safety and wellbeing, recruitment, performance monitoring, and customer issue resolution while managing a large multi‑discipline team and contractors.

Repair, refurbish and maintain bus bodies and interiors, ensuring safety, compliance and presentation standards. Perform panel work, welding/fabrication (where needed), work independently and in a team, and support fleet upkeep and quality workmanship.

Oversee live bus operations from a central control room: monitor services, manage disruptions, coordinate drivers and depots, respond to incidents, record and report service impacts, and ensure safety and KPI compliance.