Jobs at Ritchies Transport

Lead the day-to-day operation of Ritchies Transport’s Whangarei depot, managing more than 150 employees and a fleet of over 170 vehicles. Responsibilities include workforce leadership, rostering, resource planning, fleet utilisation, service delivery, safety and regulatory compliance, incident management, stakeholder relationships, operational reporting, recruitment support, and continuous improvement. The role requires flexible availability to support a 24/7 transport operation.

Coordinate HR administration across the employee lifecycle, including maintaining BambooHR and employee records, preparing employment documents, monitoring compliance expiries, coordinating onboarding and offboarding, supporting payroll and recruitment, responding to HR enquiries, and assisting with reporting and process improvements. The role requires accurate data handling, confidentiality, clear communication, and effective coordination with employees, managers, payroll, recruitment, and operational teams.

Supervise Tours, Charters, InterCity, and School Services operations; lead drivers and operational staff; manage schedules, disruptions, incidents, compliance, and service delivery. Build relationships with customers, schools, contractors, and internal teams while monitoring KPIs and improving efficiency, safety, and customer experience. Support recruitment, onboarding, training, fleet maintenance, and commercial service execution.

Coordinate day-to-day workshop administration, maintain fleet and maintenance records, process purchases and invoices, manage stock control and external fleet bookings, and administer workshop management systems including VMS. The role supports accurate maintenance data, reporting, safety, compliance, and efficient workshop operations while working with staff, suppliers, contractors, and operational teams.

Drive tour vehicles for cruise passengers and tourists around Auckland and surrounding regions. Responsibilities include providing safe, reliable transport, delivering informative commentary, assisting passengers and luggage, maintaining professional customer service, and working varied rosters during the summer cruise season, including weekends and public holidays.

Drive children to and from school safely during school terms, providing calm, reliable, and supportive transport. Build positive relationships with children and families, including passengers with varying abilities and needs. Maintain professionalism, communication, and safety standards while completing guaranteed four-hour paid shifts Monday through Friday. The role requires a full Class 1 License, P Endorsement, pre-employment checks, and a commitment to working with children and whānau.

Coordinate cruise-day transport operations, including vehicle arrivals, bus allocation, driver support, luggage handling, crowd flow, schedule updates, and passenger departures. Liaise with drivers, port security, IDNZ staff, and other partners to maintain safe, efficient service. Report operational updates and performance feedback while prioritizing passenger safety and customer experience. The role requires flexibility around cruise schedules, early starts, and varied hours.

Lead and manage depot operations for up to 45 drivers and cleaners, handling rostering, dispatch, incident management, performance monitoring, H&S compliance, stakeholder relationships, staffing coordination, and continuous improvement to ensure safe, reliable passenger transport services.

Perform proactive and reactive maintenance on coaches including working with flat and formed fiberglass, fitting floor coverings (carpet, vinyl), minor paint and seat cover repairs, and related coachbuilding tasks while following safety procedures.

Lead daily depot operations for an Albany bus depot: oversee rostering, dispatch, fleet readiness, safety and wellbeing, recruitment, performance monitoring, and customer issue resolution while managing a large multi‑discipline team and contractors.

Repair, refurbish and maintain bus bodies and interiors, ensuring safety, compliance and presentation standards. Perform panel work, welding/fabrication (where needed), work independently and in a team, and support fleet upkeep and quality workmanship.