Teams at Ritchies Transport

Lead the day-to-day operation of Ritchies Transport’s Whangarei depot, managing more than 150 employees and a fleet of over 170 vehicles. Responsibilities include workforce leadership, rostering, resource planning, fleet utilisation, service delivery, safety and regulatory compliance, incident management, stakeholder relationships, operational reporting, recruitment support, and continuous improvement. The role requires flexible availability to support a 24/7 transport operation.

Coordinate HR administration across the employee lifecycle, including maintaining BambooHR and employee records, preparing employment documents, monitoring compliance expiries, coordinating onboarding and offboarding, supporting payroll and recruitment, responding to HR enquiries, and assisting with reporting and process improvements. The role requires accurate data handling, confidentiality, clear communication, and effective coordination with employees, managers, payroll, recruitment, and operational teams.

Supervise Tours, Charters, InterCity, and School Services operations; lead drivers and operational staff; manage schedules, disruptions, incidents, compliance, and service delivery. Build relationships with customers, schools, contractors, and internal teams while monitoring KPIs and improving efficiency, safety, and customer experience. Support recruitment, onboarding, training, fleet maintenance, and commercial service execution.