Jobs at Risepoint

Serves as a bridge between business stakeholders and technical teams to improve Salesforce-based Student Success Center technology. Gathers and translates requirements into solutions and Agile user stories, analyzes processes and data quality, documents current and future workflows, supports testing and issue resolution, and identifies enhancements to reporting, automation, user experience, and operational efficiency. Collaborates with Product Owners, developers, QA teams, and cross-functional stakeholders to deliver impactful system improvements.

Own day-to-day affiliate channel operations, budget allocation, vendor and agency management, campaign trafficking and QA, reporting, and roadmap/testing. Drive vendor sourcing, contract modernization, data integrity, and transition from agency-led to in-house management while identifying automation and AI opportunities.

Maintain and validate forecasting and budget models, run scenario analyses, query and transform large datasets in Databricks using production SQL, produce analytical outputs and narratives, manage planning cycle logistics, flag data quality issues, and use AI tools to automate and accelerate analysis while partnering with Finance stakeholders.

Support EMEA Partnerships by managing and reconciling student data (deep Salesforce CRM work), maintaining data hygiene, creating reporting and forecasts, identifying trends across the student lifecycle, and delivering actionable market and competitor insights to inform business development and partnership growth. Collaborate cross-functionally to implement optimizations, improve enrollment and retention, and produce dashboards and analyses that drive strategic decisions.

Lead end-to-end Salesforce-centric architecture and integrations across cloud platforms (.NET, Azure, AWS). Design scalable, secure solutions, oversee data migrations, mentor engineers, and contribute hands-on development and operational troubleshooting.

Lead cross-functional marketing and operations strategy projects: generate hypotheses via analytics and benchmarking, plan and execute initiatives, align stakeholders, present executive-ready recommendations, and scale best practices to drive revenue and operational efficiency.

Manage cross-functional university partner and online program launches from contract signature through go-live. Maintain implementation plans, project controls, risk and decision logs, readiness reporting, stakeholder accountability, and operational handoffs. Support post-launch partner operations, reporting, issue resolution, continuous improvement, and new program scoping. Build relationships with university and internal stakeholders while using technology, data, and AI-enabled tools to improve delivery and scalability.

Manage day-to-day operations of the learning design team, directly supervise four designers, lead recruitment and onboarding, oversee multiple concurrent course development projects, optimize processes using data and technology, manage vendor quality, and ensure on-time, on-budget, high-quality course launches.

Serve as the analytics bridge between marketing/operations and data teams: translate business questions and KPIs into clear product requirements, own delivery of treated tables, semantic layers, reports and dashboards, align stakeholders on a single source of truth, run gap analyses, document processes, and ensure delivered data products drive decision-making and adoption.

Lead design, build, and operate scalable Databricks/Delta Lake data pipelines and Kimball dimensional models using dbt. Manage governance with Unity Catalog, optimize performance and cost, operationalize ML with MLflow, and coordinate/quality-check offshore vendor engineering. Mentor engineers, uphold standards, and deliver trusted data products that power analytics, reporting, and MLOps workflows.

Lead transformation of a 50+ person creative studio into an AI-enabled Content House. Own brand and content strategy, scalable content systems, editorial standards, operations, capacity planning, vendor model, performance dashboards, and connect creative output to enrollment and CAC metrics while developing senior creative leaders.

Lead paid media analytics for performance marketing: build SQL-based reporting and Power BI dashboards, validate agency/platform data, run deep-dive diagnostics across paid channels, support experimentation and MMM inputs, and provide actionable media investment recommendations to improve lead quality and enrollment outcomes.

Lead the strategy and development of digital and AI solutions for university partners to enhance the online program lifecycle, improve efficiencies, and drive measurable outcomes.

Lead integrated B2B and B2C marketing across UK and EMEA university partners. Plan and execute multi-channel campaigns, launches, and go-to-market activities; develop messaging and storytelling; analyze performance and optimize conversion and ROI; influence cross-functional stakeholders; coach and grow a high-performance team; implement automation and AI-enabled efficiencies to scale marketing operations.

Lead SEO strategy and execution for multiple concurrent university website migrations. Plan and QA redirects, URL maps, information architecture, technical SEO fixes, and on-page optimization. Partner with UX, engineering, content, and analytics to protect and grow organic visibility, improve templates at scale, and measure post-launch performance and conversions.

Lead end-to-end AI/ML initiatives to improve student retention, engagement, and enrollment. Architect and operate data pipelines, feature stores, and production ML systems; deploy, monitor, and automate models; run experimentation programing and measure business outcomes. Mentor team members and set technical standards across Product, Engineering, and CX.

Lead cross-functional strategic initiatives, perform market and financial analysis, develop business cases and executive presentations, support corporate development (diligence, partnerships, integrations), establish performance metrics, and drive alignment and execution across functions to advance growth priorities.

Lead product portfolio strategy and growth by converting market intelligence and partner goals into business cases, GTM plans, and launch activation. Collaborate cross-functionally to identify scalable, workforce-aligned learning solutions, define KPIs, and drive performance optimization for university partners.

Lead end-to-end market research projects, analyze labor market, enrollment, demographic, employer demand, and competitive data; build dashboards and visualizations; synthesize quantitative and qualitative findings into actionable recommendations to inform product and business strategy.

Lead development and execution of a strategic internal communications program to boost employee engagement, alignment, and culture across a remote-first workforce. Advise executives, manage change communications, build a high-performing team, create story-driven content across channels, establish governance and measurement, and align internal messaging with external brand and university partners.