Jobs at Rightworks

Lead customer commercialization and growth programs to drive adoption, retention, engagement, renewals, and expansion. Build lifecycle journeys, GTM launch readiness, advocacy and community initiatives, and analytics-driven optimization. Partner cross-functionally with Product Marketing, Customer Success, Sales, Growth Marketing, and Communications to translate insights into measurable business outcomes.

The Account Executive will drive new business in accounting firms, manage territories, engage in consultative selling, attend events, and meet sales targets.

Serve as a primary inbound contact to support customer adoption, account management, and expansion. Resolve account and sales-related requests, process orders, recommend upgrades/add-ons, collaborate with cross-functional teams, meet productivity and satisfaction metrics, and provide feedback for product and process improvements.

Lead FP&A initiatives to drive EBITDA growth by improving gross margin, optimizing CAPEX and cloud infrastructure spend, and streamlining cross-functional processes. Partner with Operations, Care, and Product to build analytical models, establish KPIs, evaluate technology ROI, and implement automation. Drive adoption of FP&A systems, standardize planning and reporting, and translate financial insights into measurable operational changes.

Support and maintain subscription billing and payment systems (Zuora, Stripe, Chargebee). Configure pricing, catalogs, invoicing, tax settings; troubleshoot payments, refunds, and reconciliations. Document requirements, create UAT/test cases, and partner with Finance, Revenue Ops, and Engineering to improve billing accuracy and payment success.

The Product Manager will own a product line, drive product health, define strategies, prioritize investments, and ensure successful delivery and adoption of solutions, focusing on customer needs and market opportunities.

Manage and grow a portfolio of existing accounting-firm customers through outbound prospecting, discovery, consultative selling, and full-cycle deal execution to achieve upsell, cross-sell, and expansion revenue targets.

Support detection, threat hunting, and incident response across a hybrid cloud environment. Develop and tune detection rules (WAF, EDR, SIEM), perform structured threat hunts using KQL/CQL/SPL, enrich IOCs, support EASM, assist triage and correlate activity across Defender and Sentinel, document findings, and help optimize security tooling and dashboards.

Lead and scale the SDR organization to drive top-of-funnel pipeline. Recruit, train, and manage SDRs and managers, refine outbound/inbound prospecting, align with Marketing and Sales, optimize processes and tech stack, and track KPIs to deliver qualified leads to Account Executives.