Teams at Rightworks

Identifies, engages, and qualifies prospective customers through phone, email, and social outreach. Manages marketing-qualified leads, conducts account research using sales prospecting tools, performs cold calling, uncovers prospect needs, schedules sales-qualified meetings, and partners with Account Executives on territory-based account outreach.

Acquire and expand SMB customers by selling recurring managed IT, cybersecurity, Microsoft 365, cloud, compliance, backup, AI, and productivity solutions. Manage the full sales cycle, conduct consultative discovery, build pipeline, close new business, and drive cross-sell and expansion revenue. Collaborate with technical and service delivery teams, maintain Salesforce forecasts, develop account growth plans, and achieve MRR, ARR, quota, attach-rate, and customer lifetime value targets.

Acquire and expand SMB customers by selling managed IT, cybersecurity, Microsoft 365, cloud, compliance, backup, productivity, and AI solutions. Manage the full consultative sales cycle, build pipeline, close recurring managed service agreements, and drive new MRR/ARR. Develop account expansion and cross-sell strategies, collaborate with technical and service teams, maintain Salesforce forecasts, and achieve bookings, attach-rate, customer lifetime value, and revenue growth targets.