Jobs at RethinkCare

Supports revenue cycle billing by submitting and correcting primary and secondary insurance claims, resolving clearinghouse rejections, researching payer rules, maintaining billing documentation, and monitoring clean-claim and denial benchmarks. The role requires healthcare therapy billing experience, CPT coding knowledge, familiarity with major insurers and Medicaid, proficiency with billing and clearinghouse platforms, and strong Microsoft Office skills. It is full-time and hourly, with remote availability limited to specified states.

Leads a software development team or product area, overseeing people management, coaching, delivery execution, quality, release readiness, operational support, and responsible AI-assisted development. Partners with Product, Operations, Support, Security, and customer-facing teams to translate roadmaps into delivery plans, improve engineering practices, manage technical debt, and maintain reliable SaaS products. Guides technical decisions, testing, security, modernization, incident response, and continuous improvement.

Manages strategic client relationships, satisfaction, retention, engagement, utilization, issue resolution, renewals, and account strategy. Partners with HR leaders, consultants, vendors, and internal teams to address client needs, interpret utilization trends, develop action plans, and communicate recommendations. Requires strong knowledge of healthcare and mental wellbeing markets, data analysis, executive communication, and independent management of complex client situations.

Leads and scales a SaaS customer support organization serving ABA providers. Oversees multichannel helpdesk operations, escalations, service levels, customer satisfaction, team development, analytics, knowledge management, and process improvement. Partners with Customer Success, Product, Engineering, and Implementation teams to improve adoption, reduce churn, resolve root causes, and implement AI-powered automation using Salesforce, Agentforce, Claude, chatbots, and self-service tools.

Shapes vision, roadmap, positioning, and market strategy for education products serving student wellness, SEL, behavior, and special education. Conducts market research, builds business cases, translates customer insights into product priorities, and partners with product, engineering, design, sales, marketing, and customer success. Defines success measures, guides AI-native innovation, represents educators’ and school professionals’ needs, and supports product growth and thought leadership.

The Senior Account Executive will manage the sales cycle in the Northeast, focusing on K-12 education, building relationships, and driving revenue growth.

Develop and deliver training for revenue cycle teams across billing, accounts receivable, payment posting, and cash reconciliation. Create and maintain SOPs, workflow diagrams, job aids, process maps, and system training materials. Evaluate current workflows, identify inefficiencies, support automation and system changes, document future-state processes, and train teams on optimized procedures. Serve as a subject matter resource connecting RCM systems, technology, and daily operations.

Lead and scale broker and benefits-consultant partnerships to generate predictable employer introductions, pipeline, and revenue. Build advocacy within national and regional brokerage firms, manage broker marketplaces and intelligence, partner with Sales and Marketing, and establish strategic and carrier partnerships to drive broker-sourced growth.

Lead sales into the nation's largest school districts, owning a small number of high-value accounts. Manage multi-opportunity pipelines, achieve $1M+ quota, build executive and programmatic relationships, navigate procurement and funding, and partner with internal teams to drive renewals and expansion.

The Senior Account Executive will drive sales for Rethink's behavioral health tools by developing business relationships, meeting revenue targets, and managing the sales cycle for mid-sized and enterprise practices.

RethinkFirst is seeking passionate individuals for roles in mental and behavioral health within various solutions. Submit applications to be considered for future openings.

As a Business Development Representative, you will manage lead flow, generate sales opportunities, and collaborate with the sales team to document customer interactions and exceed call quotas.

Design, build, test, deploy, and maintain cloud-based applications, microservices, and infrastructure. Ensure application performance and quality, fix bugs, write automated tests, and collaborate on new features. Use AI-assisted development tools daily and implement IaC and modern architecture patterns to deliver secure, maintainable code.

Drive enterprise sales for RethinkBH by owning full sales cycles, developing strategic account plans, engaging executives and clinical leaders, delivering demos and ROI analyses, managing pipeline in Salesforce, collaborating across teams, representing the company at events, and meeting quarterly and annual revenue targets.

Responsible for full-cycle enterprise sales into large employers, building pipeline, closing contracts, collaborating cross-functionally on implementation and product strategy, representing the company at events, and meeting revenue quotas.

Prospect and close new K-12 district business for RethinkEd across a multi-state territory. Manage full sales cycle, develop territory plans, maintain Salesforce pipeline, meet quota, and build relationships with senior district leaders to expand product adoption.