Teams at Retail Technology Group

Develop and maintain NetSuite customizations, integrations, scripts, workflows, and automations. Lead REST and SOAP integrations, optimize system performance, administer NetSuite security and governance, troubleshoot third-party solutions, and support upgrades. Establish development standards, review code, document systems, translate business requirements into technical solutions, and mentor junior developers. The role also provides technical support, process improvement, and collaboration with business stakeholders across NetSuite modules.

Build and lead RTG’s enterprise sales organization, including team leadership, quota management, forecasting, CRM governance, enterprise account acquisition, channel partner sales, demand generation, pricing architecture, territory design, compensation planning, and go-to-market strategy. The role requires personally pursuing named enterprise accounts while owning commercial direction and potentially business-unit results. Success depends on recurring-revenue or managed-services sales experience, complex enterprise deal expertise, and a proven record of scaling sales teams and operating discipline.

Manages an assigned portfolio of customer accounts, serving as the primary contact and owning contracts, onboarding, pricing, credits, billing coordination, inventory tracking, SLA monitoring, issue resolution, and retention. Partners with Project Management and internal teams to ensure smooth handoffs, protect margins, maintain accurate CRM and ERP records, identify growth opportunities, and communicate account updates. The role supports partner accounts and may involve occasional travel and warehouse interaction.