Job Description Summary
This position is responsible for the customization, enhancement, operation, and maintenance of the company’s instance of NetSuite and integrated third-party application add-ons, including resolving IT tickets submitted by internal user base. Additionally, the position will interact with or configure other software-based technology solutions.
The Senior Developer will design and implement advanced customizations, integrations, and automation to enhance business efficiency. This role requires a deep understanding of NetSuite architecture, SuiteScript, and system integration design, as well as leadership in guiding development standards and mentoring junior staff.
Primary Responsibilities
- Lead the design, development, and deployment of complex SuiteScript 1.0/2.x solutions.
- Architect and implement scalable REST and SOAP API integrations with external systems.
- Oversee and execute advanced NetSuite Administrator tasks, including performance optimization, system governance, and security.
- Serve as a technical advisor for NetSuite enhancements and upgrades.
- Develop enhancements to our existing NetSuite platform to further automate business processes according to requirements set forth by the leadership team. This includes Client Script, User Event Script, Scheduled Script, Custom Workflow Actions, Suitelets, RESTlets, customized fields, forms, scripts, workflows, custom records and user roles.
- Research, review and analyze the effectiveness and efficiency of existing processes and develop strategies for improving or further leveraging the NetSuite system to improve these processes.
- Troubleshoot and support NetSuite third party solutions.
- Maintain technical documentation, perform data analysis, and ensure system performance.
- Define development standards, code review practices, and integration frameworks.
- Collaborate with department leads to translate strategic business requirements into technical solutions.
- Participate in upgrade readiness and system optimization initiatives.
- Provide support and mentorship to junior and mid-level developers.
- Stay current with NetSuite releases, SuiteCloud development tools, and ERP best practices.
Required Skills
- Proficient in SuiteScript (1.0 & 2.x), JavaScript, HTML, CSS, and jQuery.
- Proven experience architecting REST-based integrations and managing data synchronization processes.
- Deep understanding of NetSuite’s core modules and platform architecture.
- Excellent communication skills and ability to engage with both technical and non-technical stakeholders.
- Experience with REST and SOAP Architecture.
- Adept with version control (Git), SDLC best practices, and agile development.
- Ability to troubleshoot complex technical issues.
- Proficiency in English (written and spoken).
Preferred Skills
- NetSuite Certified Developer or NetSuite ERP Consultant certification.
- Experience with CI/CD pipelines, version control systems, and automated deployment tools.
- Background in enterprise-scale ERP implementations or system migrations.
- Strong project management and leadership skills.
- Experience with .NET Programming Languages – Visual Basic .Net and C#.
- Strong understanding of NetSuite modules such as Financials, Inventory, CRM, or Order Management.
Success Factors
- Ability to communicate technical issues to diverse audiences with varying technical knowledge.
- Ability to prioritize and manage multiple requests.
- Excellent customer service and relationship building skills.
- Work with Sr. Developers to prioritize development processes.
- Collaborate with internal teams to optimize the user experience across the entire end-to-end flow.
Education and Experience
- Bachelor’s degree in Computer Science, Information Systems, or equivalent experience preferred.
- 4+ years of professional experience in NetSuite development and administration.
- Mid-Level Career – 3-7 years.
Working Conditions
- Hybrid – work from home with option to come into shared office space with cubicles.
- Occasional periods of work after hours or on weekends as needed for maintenance and upgrades.
Physical Demands
- Lift and transport equipment up to 40 pounds.
- Utilize stairs and ladders around office to install and service equipment.
- Bend / crawl and reach overhead to install and service equipment.
Supervisory Responsibilities
- Not Applicable
Skills Required
- Proficiency in SuiteScript 1.0 and 2.x
- Proficiency in JavaScript, HTML, CSS, and jQuery
- Experience architecting REST-based integrations and managing data synchronization
- Deep understanding of NetSuite core modules and platform architecture
- Experience with REST and SOAP architecture
- Experience with Git, SDLC best practices, and agile development
- Ability to troubleshoot complex technical issues
- Proficiency in written and spoken English
- NetSuite Certified Developer or NetSuite ERP Consultant certification
- Experience with CI/CD pipelines, version control systems, and automated deployment tools
- Experience with enterprise-scale ERP implementations or system migrations
- Strong project management and leadership skills
- Experience with Visual Basic .NET and C#
- Understanding of NetSuite Financials, Inventory, CRM, or Order Management modules
- Bachelor's degree in Computer Science, Information Systems, or equivalent experience
- Four or more years of professional NetSuite development and administration experience
What We Do
Retail Technology Group (RTG) provides end-to-end point-of-sale technology services for multi-location retailers, restaurants, hospitality brands, convenience stores, grocery operators, and entertainment venues. It manages in-store technology across the lifecycle, including hardware coordination, staging, logistics, installation, technical support, maintenance, and repairs. Its scalable, customized services help organizations deploy and maintain reliable POS systems across distributed locations, simplifying technology operations and allowing clients to focus on customer experiences.
