Jobs at Resultant

Administer and improve client technology environments across Windows infrastructure, Microsoft cloud services, identity, endpoints, virtualization, networking, security, backup, and business applications. Investigate incidents, remediate vulnerabilities, monitor system health, automate administrative tasks with PowerShell, maintain documentation, and support change-management processes. The role requires client communication, project ownership, on-call participation, and hybrid work in Indianapolis.

Manage strategic relationships with SMB and mid-market clients in an MSP environment. Serve as trusted advisor and primary escalation point, develop technology roadmaps, oversee service quality and project delivery, support proposals and expansion sales, maintain CRM opportunities, and coordinate cross-functional technical teams. The remote role requires 10–15% client-site travel and periodic off-hours support availability.

Manages SMB and mid-market client relationships as a trusted advisor and primary escalation point. Develops technology roadmaps, oversees IT service delivery, supports projects, ensures operational quality, and identifies expansion opportunities. The role participates in proposals and sales, coordinates cross-functional teams, maintains CRM opportunities, and provides strategic guidance on client technology environments. This remote position requires approximately 10–15% travel and periodic off-hours support availability.

Administer Microsoft 365, Entra ID, Exchange Online, Azure, ConnectWise, and enterprise SaaS platforms. Own identity lifecycle, email security, access controls, integrations, automation, documentation, reporting, and SOC 2 audit support. Partner with Finance, Talent, Sales, Security, and Data Warehouse teams to ensure accurate configuration, secure access, reliable system integrations, and effective business processes.

Provides desktop and technical support for clients, including hardware preparation, user setup, maintenance, alert monitoring, documentation, issue escalation, and project delivery. Supports servers, networks, computers, mobile devices, Microsoft Office 365, SharePoint, and QuickBooks. Requires strong communication, customer service, organization, troubleshooting skills, and participation in an on-call rotation.

Leads public-sector sales growth by developing government relationships, identifying and closing complex consulting and technology opportunities, navigating procurement processes, managing the full sales lifecycle, building qualified pipelines, forecasting revenue, and partnering with technical, consulting, delivery, and proposal teams. Focuses on state and local government markets, executive engagement, proactive opportunity shaping, strategic partnerships, and long-term client growth.

Designs, deploys, and supports enterprise, datacenter, wireless, firewall, and cloud network architectures for clients. Responsibilities include network assessments, infrastructure installation, performance monitoring, security alignment, technical documentation, project execution, incident resolution, and mentoring. The role requires expertise in routing, switching, firewalls, wireless, cloud networking, network security, and large-scale architecture deployments, with approximately 25% local and national travel.