Jobs at Resonant Clinical Solutions

Performs shipping, receiving, packaging, courier, archiving, inventory, and warehouse support activities. Verifies receipts, documents discrepancies, stages materials, maintains inventory accuracy, and loads or unloads products while preserving quality. Follows SOPs, DOT requirements, safety procedures, PPE requirements, and applicable regulations. Operates warehouse equipment and company vehicles, maintains driving records, and keeps warehouse and archive areas safe, clean, and organized.

Prepare and manage export shipping documentation for global medical equipment shipments, ensuring customs compliance and accurate filing. Coordinate transport bookings, quotations, invoices, duties, taxes, carriers, freight forwarders, customs agents, and importers of record. Track shipments, resolve delays, maintain compliance records, monitor customs and tariff changes, verify invoices, manage shared mailboxes, and produce reports while supporting on-time delivery targets.

Manages international clinical trial customer accounts from project initiation through delivery. Responsibilities include coordinating contracts, budgets, pricing, timelines, equipment and services; preparing quotations and reports; resolving escalations; identifying growth opportunities; and collaborating with cross-functional teams to deliver successful customer outcomes.

Process customer orders, invoices, credit notes, and sales documentation while supporting account management and customer service teams. Monitor orders and backorders, resolve customer and billing queries, maintain accurate records, produce reports, and coordinate with internal departments. The role requires strong organisation, Excel skills, attention to detail, communication, prioritisation, and the ability to manage changing workloads in a fast-paced environment.

The Sales Assistant Apprentice supports the sales team by prospecting new clients, qualifying leads, and providing administrative support.

Manage a portfolio of international clinical trial accounts, coordinate projects, budgets and contracts, ensure timely delivery of equipment/services across global sites, prepare commercial proposals, report on performance, resolve escalations, and identify opportunities to grow business while collaborating with cross-functional teams.

Responsible for strategic sourcing activities, optimizing cost savings, analyzing market conditions, managing supplier relationships, and supporting contract negotiations.

Lead end-to-end demand forecasting across products, regions, and business units; own forecast accuracy and bias; drive S&OP demand reviews with VP stakeholders; translate market and customer insights into forecast scenarios; align plans with supply, operations, and finance; manage NPI, phase-in, and end-of-life forecasting.

The SAP S/4HANA OTC/C2C Solution Architect will design, govern, and deliver comprehensive customer-to-cash solutions, overseeing integration with various systems and ensuring alignment with business strategies.

Lead preparation of proposals, quotations, RFP/RFI responses and SOWs for clinical services. Translate customer requirements into commercial and operational solutions, collaborate cross-functionally on feasibility, pricing and delivery, support onboarding and handovers, maintain CRM and records, and identify opportunities to grow customer relationships.

Lead and optimize end-to-end supply chain across multiple European sites. Drive planning, inventory, sourcing, purchasing, supplier management, OTIF/OTD performance, risk mitigation, cross-functional alignment, process improvement, and build high-performing teams to ensure supply continuity and operational excellence.

The Financial Analyst analyzes financial data, prepares budgets and reports, monitors KPIs, and collaborates with teams for financial strategy.