Jobs at Resolve Tech Solutions

Manage organizational change across IT projects and operations, supporting agility transformation and continuous improvement. Responsibilities include stakeholder analysis, leadership alignment, communication and engagement planning, change impact analysis, training needs analysis, training development, change measurement, project timeline management, and risk mitigation. The role requires familiarity with Agile frameworks and strong communication, stakeholder engagement, and Microsoft Office skills.

Designs AI-enabled enterprise platforms and cloud-native architectures across Azure and GCP. Leads application modernization, microservices transformation, integration and data architecture, Generative AI solutions, and cloud migration initiatives. Establishes architecture governance, responsible AI, security, DevSecOps, CI/CD, monitoring, reliability, and cost-optimization standards while delivering customer-facing digital platforms and enterprise integrations.

Consults with oil and gas business users to gather requirements, translate them into system specifications, and configure Quorum applications across land, production accounting, and revenue accounting. Designs integrations, writes SQL queries and reports, leads system testing, evaluates configurations for improvement, supports applications, and produces technical documentation.

Provides first-line technical support for Microsoft 365, account access, devices, and service requests. Troubleshoots Active Directory and Microsoft Entra ID issues, supports Microsoft 365 applications, manages incidents in ServiceNow, assists with Intune enrollments and mailbox permissions, documents procedures, communicates with end users, and escalates advanced compliance, access, and migration issues.

Develop and optimize enterprise ServiceNow platforms through scripting, configuration, integrations, automation, UI development, upgrades, and performance management. The role supports ITSM, ITOM, and ITAM modules; designs APIs and workflows; manages instances, cloning, archiving, and domain separation; conducts code reviews; partners with architects; and mentors junior developers.

Provides first-level technical support for hardware, software, account access, connectivity, Microsoft 365, Active Directory, VPN, and enterprise applications. Handles tickets through phone, email, chat, and ITSM systems while meeting SLAs. Performs troubleshooting, account provisioning, password resets, endpoint setup, onboarding and offboarding support, and accurate documentation. Escalates complex issues to Tier II or Infrastructure teams and contributes to knowledge base improvements and efficient support operations.

Supports SAP HANA and SAP Basis environments through database administration, monitoring, troubleshooting, upgrades, patching, kernel maintenance, and system integrations. Performs RHEL/Linux administration and shell-script automation, troubleshoots RFC and external connectivity issues, analyzes technical logs, and coordinates with infrastructure, network, security, and application teams. Participates in system refreshes, infrastructure changes, change management, and on-call production support.

Leads projects from initiation through completion by defining scope, plans, timelines, milestones, and deliverables. Coordinates cross-functional teams, manages stakeholders, tracks performance, identifies risks and issues, develops mitigation plans, and provides status updates. Maintains project documentation, supports change management, improves project processes, and manages multiple priorities while ensuring timely delivery aligned with business objectives.

Coordinates high-volume recruiting for SAP consulting and technology roles, including interview scheduling, candidate communications, ATS administration, pipeline tracking, feedback collection, offer and background-check support, and onboarding handoffs. Partners with recruiters and hiring teams to keep candidates and requisitions moving efficiently while maintaining accurate records, reports, and a positive candidate experience.

Leads complex technology projects from requirements through implementation and post-launch support. Coordinates engineering, architecture, product, QA, infrastructure, security, vendors, and business stakeholders. Manages plans, scope, budgets, risks, dependencies, resources, Agile ceremonies, testing, deployments, governance, and executive reporting. Translates business objectives into technical requirements and drives accountability across cross-functional teams.

Manage and operate customer applications as a Basis Administrator within 24x7 operations. The role requires working rotating shifts to support continuous application operations and customer service coverage.

Responsible for installing, configuring, and optimizing SAP environments, ensuring system reliability and security, and troubleshooting Basis-related issues.

The SAP Program Manager manages service delivery for cloud customers, handles incident management and escalations, and ensures SLA adherence, leveraging strong operational leadership and project management.

The Project Manager oversees project planning, execution, and quality control, ensuring timely project delivery within budget constraints while handling team coordination and stakeholder communication.

The DevOps Engineer will maintain secure data flows between Kafka, PostgreSQL, and S3, enhance observability tools, coordinate user access, and collaborate on CI/CD processes.

Lead SAP AMS delivery and solution architecture for Sales and Supply Chain, overseeing production support, incident and change management, enhancements, integrations, and S/4HANA extensibility. Act as primary U.S. stakeholder liaison, drive governance, SLA/KPI frameworks, cutover/go-live activities, continuous improvement, and operational excellence.

As an Inside Sales Specialist, you will generate leads, engage prospects, and schedule meetings for account executives, driving growth in IT and SAP solutions.

The Senior Azure Engineer designs and supports Azure solutions, manages infrastructure-as-code, ensures compliance, and optimizes performance while collaborating with multiple teams.

The Senior ServiceNow Engineer develops ServiceNow functionalities, oversees enterprise integrations, mentors junior developers, and optimizes the platform for reliability and scalability.

The Business Development Manager focuses on building strategic partnerships, leveraging data for client engagement, and driving sales in a technology-focused environment.