Teams at Resolve Tech Solutions

Leads complex technology projects from requirements through implementation and post-launch support. Coordinates engineering, architecture, product, QA, infrastructure, security, vendors, and business stakeholders. Manages plans, scope, budgets, risks, dependencies, resources, Agile ceremonies, testing, deployments, governance, and executive reporting. Translates business objectives into technical requirements and drives accountability across cross-functional teams.

Manage and operate customer applications as a Basis Administrator within 24x7 operations. The role requires working rotating shifts to support continuous application operations and customer service coverage.

The L2 Support Engineer diagnoses and resolves complex technical issues, mentors junior staff, manages support tickets, and documents solutions to optimize IT service delivery.