Teams at Reserv

Own full-cycle recruiting for corporate functions, including strategy, legal, finance, account management, and People Operations. Source passive candidates through LinkedIn, cold calling, and referrals; conduct screens, manage pipelines, advise hiring managers, provide market intelligence, and drive offers through acceptance. Maintain accurate ATS records, manage confidential searches, and operate independently under tight timelines.

Owns Reserv’s financial operations for more than $1 billion in client loss funds across U.S. and Lloyd’s markets. Leads fund operations, reconciliation, governance, controls, banking relationships, regulatory compliance, audits, and technology strategy. Establishes authorization and segregation-of-duties frameworks, oversees liquidity and trust accounts, signs off on reconciliations, manages escalations, and leads managers and senior analysts across a growing global function.

Leads U.S.-based claims operations support teams, owning SLA, KPI, quality, and customer experience performance. Coaches team leaders and contributors, analyzes operational data, improves workflows, drives automation, and partners with Process, Operations, and Product teams. Manages escalations, supports documentation and training, and ensures compliance with insurance regulations and client requirements while delivering measurable operational improvements.