Reserv Benefits Overview

Develop and maintain data models, semantic layers, dashboards, and Python- and SQL-based reports for claims analytics. Analyze operational performance, investigate root causes, and provide actionable recommendations to leadership. Collaborate with engineering, operations, and other stakeholders to translate source systems into standardized data models and deliver effective analytical solutions. Communicate findings through clear writing and presentations while helping shape a growing data team.

Own full-cycle technical recruiting for Product, Engineering, and Data Science roles. Responsibilities include sourcing, interviewing, scheduling, candidate and hiring-manager communication, applicant tracking system management, pipeline reporting, offer coordination, and providing market insights. The recruiter will build strong partnerships with technical leaders, manage hiring efficiently within budget, and support rapid headcount growth in a remote-first environment.

Own strategic relationships for a portfolio of key customers, driving satisfaction, retention, expansion, and measurable claims outcomes. Responsibilities include conducting business reviews, managing escalations, coordinating cross-functional initiatives, advocating for customer needs, identifying process and product improvements, and optimizing the post-onboarding customer journey. The role requires strong communication, project management, strategic thinking, and accountability in a remote-first environment.