Jobs at Resend

Design and ship end-to-end product improvements for a developer-focused email platform: define problems with support and engineering, run fast user research, prototype (including with AI tools), iterate based on metrics, and simplify complex workflows for users.

Design and ship end-to-end product improvements for a developer-focused email platform: define problems, run lightweight research, prototype (including AI tools), validate with customers, measure impact, and simplify user flows.

Drive and scale a repeatable inbound enterprise sales motion: qualify high-intent leads, run experiments on playbooks, expand accounts, prevent churn, document learnings, and feed customer insights to product, marketing, and success. Remote role in the Americas with some travel for conferences and on-site meetings.

Serve as front-line technical support for developers: debug and ship scoped fixes, improve automation and AI support, create guides, advocate customer needs, and scale support processes to reduce recurring tickets.

Provide front-line technical support for developer customers: debug and ship fixes, convert recurring issues into permanent solutions (docs, product changes, agent improvements), train and refine AI support agent, create guides, proactively build customer relationships, and advocate customer needs across the company.

Own the acquisition funnel end-to-end: measure channels, run experiments, optimize free-to-paid conversion, improve landing pages (SEO/AEO/GEO), evaluate paid spend, and amplify product launches to drive developer adoption.

As a Product Engineer at Resend, you will design and develop user-centric product experiences, collaborating across teams and managing features end-to-end.

As a Product Engineer at Resend, you will enhance the core product experience by combining frontend and backend skills, collaborating with teams to ship high-quality solutions, and focusing on UX and product quality.