Jobs at Reolink

Provide English technical support to global customers via email, chat, and phone; resolve first-level escalations with R&D; deliver on-site technical support and agent training for overseas call centers; identify and improve call center operations and processes to boost service quality and efficiency.

Manage and optimize e-commerce storefronts across multiple platforms for Australia, Europe and US markets: create and optimize listings, run promotions and ads, process orders, analyze sales and traffic, ensure platform compliance, and improve conversion and pricing strategies.

Drive channel expansion in Greece by identifying and acquiring strategic partners (distributors, retailers, DIY chains, telecoms). Develop and execute channel strategies, manage pipeline to meet sales targets, coordinate with Marketing on partner programs, monitor market trends, report on performance, represent Reolink at events, and travel for business as needed.

Manage and optimize the company’s e-commerce storefronts for Australia, Europe and the US. Upload and optimize product listings, conduct keyword research, run promotions and ads, monitor orders and fulfillment, analyze sales and traffic data, and ensure platform policy compliance to maximize visibility and conversions.

Manage and optimize Reolink’s official e-commerce site and Amazon storefronts for AU, EU and US markets. Duties include product listing creation and optimization, keyword research, promotional planning, order and fulfillment coordination, performance tracking, conversion optimization, and ensuring platform policy compliance to protect account health and drive sales growth.

Develop and execute technical and content SEO strategies for Western markets, perform keyword and competitor research, monitor rankings and traffic, produce performance reports, collaborate with tech and content teams to fix SEO issues, and explore new growth opportunities like voice and video SEO.

Design, develop, and optimize backend systems using Java and Spring. Contribute to architecture for scalability and high-availability, solve high-concurrency problems, participate across the SDLC, and collaborate with regional teams to share best practices and elevate technical capabilities.

Manage and optimize the company’s e-commerce storefronts for Australia, Europe and US markets: create and upload listings, conduct keyword research, run promotions and ads, process orders, analyze sales/traffic data, and ensure platform compliance to improve visibility and conversions.

Lead Reolink North America's creator partnerships strategy: recruit and manage creators, design scalable programs for launches and campaigns, coordinate cross-functional execution, negotiate contracts and budgets, measure performance with KPI frameworks, and optimize creator investments to drive awareness, engagement, and revenue.

Manage and grow strategic retail accounts across UK&I, drive sales and promotions, negotiate contracts and pricing, optimise product placement and merchandising, analyse sales data and forecasts, coordinate cross-functionally to ensure product availability and excellent customer experience.

Lead PR and brand communications across the UK for Reolink, focusing on tech, smart home, consumer electronics and security media. Develop and execute PR plans, manage media relations, run product launches, review programs, and campaign activations. Coordinate with agencies, HQ, marketing and retail partners; represent brand at events and trade shows; monitor coverage and trends to strengthen messaging.

Build and manage reseller channels within a territory to drive sales and pipeline growth. Create channel strategies, enable partners, identify opportunities, coordinate with marketing, report on pipeline and regional performance, attend events and trade shows, and travel for business.

Serve as first‑level technical and customer support for global customers via email, chat, and phone. Troubleshoot and escalate technical issues, collaborate with R&D, provide on‑site support and training for call center agents, identify operational problems, and optimize processes to improve service quality and customer satisfaction.

Develop, train, evaluate, and optimize machine learning and deep learning algorithms and models for audio/video surveillance. Perform data collection, preprocessing, feature engineering, and labeling. Integrate models into products, optimize inference on various platforms, research SOTA techniques, and document experiments and results.

This program helps fresh graduates develop skills in e-commerce, marketing, and data analysis through hands-on training and project ownership.

Design, develop, refactor, and optimize core backend components for high-concurrency, high-performance systems. Contribute to architecture, full lifecycle development, deployments, monitoring, and cross-team collaboration while researching and implementing scalable solutions.

Design, develop, refactor, and optimize backend system components. Build and maintain high-concurrency, high-performance, and highly available systems. Contribute to architecture, participate in full development lifecycle, research technical solutions, and collaborate with regional teams while sharing best practices.

Manage and optimize Reolinks official e-commerce storefronts and Amazon listings for Australia, Europe, and US. Create and upload optimized product listings, run keyword research, promotions and ads, monitor orders and fulfillment, analyze traffic and conversions, and ensure platform policy compliance to drive sales growth.

Manage and optimize Reolink's official e-commerce website and Amazon storefronts for Australia, Europe, and the US. Upload and optimize listings, run keyword research and promotions, monitor orders and fulfillment, analyze traffic and conversion data, ensure platform policy compliance, and lead/coordinate e-commerce operations to drive sales and improve conversion.

The Business Development Manager is responsible for developing reseller channels, managing relationships, and driving sales growth through strategic initiatives and market insights.