Teams at Reolink

Provide English technical support to global customers via email, chat, and phone; resolve first-level escalations with R&D; deliver on-site technical support and agent training for overseas call centers; identify and improve call center operations and processes to boost service quality and efficiency.

Manage and optimize e-commerce storefronts across multiple platforms for Australia, Europe and US markets: create and optimize listings, run promotions and ads, process orders, analyze sales and traffic, ensure platform compliance, and improve conversion and pricing strategies.

Drive channel expansion in Greece by identifying and acquiring strategic partners (distributors, retailers, DIY chains, telecoms). Develop and execute channel strategies, manage pipeline to meet sales targets, coordinate with Marketing on partner programs, monitor market trends, report on performance, represent Reolink at events, and travel for business as needed.