Jobs at Rentman

Deliver tailored German- and English-language training to B2B SaaS customers in the AV, production, and event rental industries. Build video trainings and webinars, represent Rentman at German-speaking events, maintain expert product and industry knowledge, and manage scheduling, invoicing, and service processes. The role focuses on customer adoption, satisfaction, professional services revenue, and scalable service improvements in a hybrid Utrecht-based environment.

Deliver paid customer training and onboarding for Rentman’s B2B SaaS platform while serving as the North American AV industry expert. Advise customers on workflows, improve product adoption and satisfaction, support presales, inform roadmap decisions, expand professional services, and maintain efficient scheduling, booking, invoicing, and training administration. The role requires strong knowledge of North American AV, event production, or equipment rental operations and excellent customer-facing communication.

Manage a portfolio of B2B SaaS customers, building relationships, guiding onboarding and adoption, monitoring customer health, and identifying expansion opportunities. Lead customer consultations, translate product capabilities into business outcomes, share market feedback with Product, and collaborate with Sales, Marketing, and Support to deliver a cohesive customer experience. The role requires fluent Dutch and English and focuses on event and media production customers.

Own and evolve Rentman’s design system across Figma and code, establishing visual language, accessible components, documentation, patterns, templates, and governance. Partner closely with a design system developer and product teams to maintain parity between Figma and Storybook/Angular, support AI-consumable usage rules, and raise the organization’s visual and UI craft standards.

Product Designer responsible for improving Rentman’s complex equipment management product. The role involves defining problems with product and technology partners, conducting discovery interviews and user testing, designing in Figma, contributing to the design system, supporting implementation, and maintaining design quality. The ideal candidate has 5+ years of B2B or SaaS product design experience, strong stakeholder management skills, and experience serving both novice and expert users.

Lead product positioning, messaging, go-to-market strategy, feature launches, and product marketing content for a B2B SaaS platform. Research customer needs, communicate insights cross-functionally, maintain product documentation, and use product usage data to measure launch adoption and revenue impact. Collaborate with Product, Sales, and Customer Success to grow new customer acquisition and expansion revenue from existing customers.

Build frontend onboarding, implementation, migration, and guided workflow experiences for a B2B SaaS platform. Modernize and maintain a large Angular-based SPA and design system, improve usability, validate releases safely, and reduce barriers to customer activation. Collaborate with sales, support, and customer success to identify friction and deliver intuitive solutions. The role requires ownership of feature development, experience with complex business rules and data models, and a product-led mindset.

Build and maintain AI skills, prompts, workflows, and agents for an operations management platform. Define evaluation sets, implement tracing and observability, monitor cost and latency, manage context stores, select models, and document solutions. The role offers coaching and ownership within a small AI squad and is designed for a working student entering engineering.

Provide first-line technical support to B2B SaaS customers through email, chat, and phone. Troubleshoot issues, explain solutions, escalate complex cases, maintain product expertise, document knowledge in Confluence, and share customer feedback with Product. The role also supports process improvements, cross-functional collaboration, and onboarding new support team members. Fluency in English plus French, Dutch, or German is required.

Leads Rentman’s product marketing strategy across a multi-product B2B SaaS portfolio. Owns positioning, messaging, pricing, packaging, lifecycle programs, expansion revenue, and commercial insights for roadmap decisions. Manages and develops a team of five product marketers while partnering with Product, Sales, Demand Generation, and RevOps to expand market share and build an AI-native operating model.

Own Rentman’s cloud infrastructure, CI/CD, reliability, observability, scalability, security, and costs. Lead the migration of AWS infrastructure to Infrastructure as Code, maintain staging environments, standardize Fargate and Kubernetes services, manage IAM and cloud security, and build internal automation. The role requires autonomy, architectural decision-making, software development skills, and experience leading production AWS migrations and product-scale CI/CD systems.