Teams at RELX

Manage academic and government customer accounts, driving subscription renewals, product adoption, retention, and revenue growth. Build relationships with institutional stakeholders, conduct consultative outreach, develop proposals and renewal strategies, negotiate within guidelines, manage sales pipelines and forecasts, and coordinate with field sales, product, marketing, and customer success teams. Use customer insights, market trends, and CRM data to identify expansion opportunities and deliver solutions aligned with research, teaching, and learning objectives.

Leads go-to-market strategy, sales enablement, and adoption of AI-powered selling tools across the Large Law organization. Translates sales, marketing, product, and customer data into actionable insights, manages cross-functional commercial initiatives, develops training and workflows, tracks adoption and business impact, and coordinates product issue resolution. The role requires influencing Sales, Customer Success, Marketing, Product, and Operations stakeholders while driving change and accountability without direct authority.

The Technical Product Manager leads customer-facing data integration projects for academic and research software solutions. Responsibilities include gathering requirements, designing integration solutions, documenting APIs and data mappings, writing user stories, managing scope and risks, coordinating engineers and clients, and serving as the technical customer contact. The role requires API, database, data-format, Agile, and basic SQL knowledge, plus experience translating business needs into technical specifications.