Jobs at Relay Technologies

The Senior Data Analyst will own analytics for finance, create dashboards, ensure data quality, and communicate insights to support decision-making.

Manage client network performance by improving operational metrics across strategic accounts. Develop improvement plans, track progress, and communicate updates to clients.

As Programme Manager, you'll coordinate the delivery programme for the Network squad, manage dependencies, track commitments, and support the squad lead to ensure operational success in a technical environment.

The Senior Data Scientist will build and maintain models for simulating the logistics network, addressing operational queries from finance teams about costs and efficiencies.

Lead full-cycle new business sales with major UK retailers and brands, originate and negotiate platform and marketplace partnerships, coordinate integrations with engineers, represent Relay at industry events, and help shape commercial strategy and long-term partnership playbooks.

As a Senior Software Engineer at Relay, you will tackle challenging problems, collaborate with talented teams, and have a direct impact on the company's growth through software development and optimization tools.

Own and build the integrated demand-forecasting models (D0–D30) that drive sorting, routing and network planning. Lead the hardest forecasting problems: long-horizon model generation, inbound international volume, parcel size/weight prediction. Define methodology, validation standards, model interfaces, and production quality while collaborating with ML engineers, analysts and operations to measure model impact on cost per parcel.

As a Senior Analytics Engineer, you'll design core data models, build AI system foundations, and ensure data quality while collaborating across teams.

Embed in the Pitstop squad to build monitoring and analytics for launch readiness, handover speed/accuracy, retention, and cost-per-parcel. Investigate performance, quantify initiative impact, diagnose churn and LiveOps ticket drivers, maintain dbt models and pipelines, and deliver KPIs and dashboards to guide squad decisions.

The Head of Finance AI Transformation will design and build a finance function utilizing AI and automation, streamline processes, and provide real-time financial insights to leadership.

Lead courier acquisition strategy to grow Relay's courier fleet by expanding into new markets, optimizing CPA and conversion rates, running A/B tests and landing page experiments, integrating paid and unpaid channels, and automating scalable marketing processes.

The Senior Data Analyst will enhance courier performance management and optimize handovers by modeling trade-offs, running experiments, and improving data analytics.

As a Senior Data Scientist, you will build and maintain production models for pricing decisions, define pricing dynamics, and measure strategy impact within a collaborative team.

As Lead Data Analyst, you will monitor and ensure the accuracy of forecasting models, diagnose forecasting errors, and communicate findings to stakeholders for operational improvement.

Own end-to-end productionisation of ML models, build and mature the ML platform and serving architecture, integrate system testing and monitoring into training pipelines, automate releases and drift detection, and measure real-world impact alongside data scientists.

Design, build, and productionise large-scale optimisation models and bespoke solvers for last-mile scheduling, assignment and pricing. Translate operational requirements into mathematical programming and heuristic solutions, benchmark and monitor performance, and work cross-functionally with engineering and analytics to deploy and evolve automated decision systems.

The Strategic Account Manager will drive client growth and profitability through strategic planning, client engagement, operational performance, and data integration.

Lead content strategy and execution across product experiences, craft microcopy, define language systems and style guides, support research and data-driven experimentation, manage crisis messaging, enable CMS and translation tooling, and occasionally produce high-impact graphic and marketing copy.