Jobs at Relation Insurance Services

Develops and supports SQL-based ETL processes, data integrations, interfaces, and automated workflows for third-party administrator systems. Monitors data quality and integration performance, troubleshoots failures, performs validation and reconciliation, documents technical processes, and improves workflow automation. Partners with technical and operational teams to resolve data issues, support implementations, maintain SOC controls, and ensure audit readiness.

Leads complex and strategic client accounts as a trusted advisor, driving satisfaction, retention, renewals, and growth. Analyzes claims, utilization, financial, and reporting data to recommend cost-containment and plan-performance improvements. Coordinates internal teams, carriers, vendors, and partners to resolve escalated issues, oversees account deliverables, and provides guidance to Account Executives. Advises clients on self-funded health plans, TPA operations, market trends, and regulatory developments while leveraging reporting, AI, and automation tools.

Coordinates personal lines insurance account servicing, including policy documents, renewals, endorsements, audits, cancellations, claims follow-up, client inquiries, and carrier communications. Supports remarketing and retention efforts, prepares proposals, maintains accurate records, and resolves routine client issues. Requires strong knowledge of personal lines coverage, insurance markets, underwriting procedures, client communication, Microsoft Office, and agency systems. The role also requires a state Property and Casualty license, valid driver’s license, and travel to client sites.

Supports stop-loss insurance sales and renewal processes by coordinating opportunities, maintaining CRM records, tracking deliverables, preparing proposals, scheduling meetings, facilitating stakeholder communication, managing documentation, supporting prospecting, and coordinating new-client onboarding. The role ensures accurate, timely progression of sales activities while providing operational support to Risk Strategy and Sales teams.

Provide in-house corporate legal support including negotiating, drafting, and reviewing vendor/carrier and real estate agreements; manage licensing and regulatory compliance (including insurance and HIPAA matters); handle claims, litigation, and regulatory inquiries; perform legal research and counsel; apply proprietary AI tools to legal workflows; advise on employment and contractor matters.

Supports commercial claims administration by handling inquiries, processing documentation, coordinating communication among clients, carriers, producers, and account managers, maintaining claim records, reviewing activity, identifying follow-up needs, and assisting with risk mitigation and process improvements.

Coordinates personal lines insurance account servicing, including policy documentation, renewals, endorsements, audits, cancellations, claims follow-up, and client inquiries. Supports account managers with renewal remarketing, proposals, coverage updates, and retention efforts. Maintains accurate client files, interprets policy information, communicates with clients and carriers, and stays current on insurance products, regulations, and technology.

Reviews, validates, adjudicates, and resolves healthcare insurance claims according to policy terms, benefit guidelines, and regulations. Calculates payments, issues approvals or denials, verifies eligibility and authorizations, maintains claim records, identifies discrepancies, and coordinates resolution with providers, clients, brokers, and internal teams. The role also protects confidential information, ensures HIPAA compliance, reports irregularities, and supports accurate, efficient claims processing.

Serves as the primary client contact and strategic advisor for assigned healthcare, benefits, or insurance accounts. Manages relationships, account planning, service delivery, reporting, and issue resolution while analyzing claims and utilization data to identify cost-saving opportunities. Provides consultative guidance on self-funded health plans, regulatory developments, and healthcare affordability. Collaborates with internal teams, carriers, vendors, and partners, supports retention and growth, and uses technology and AI tools to improve service delivery.

Coordinates servicing for small commercial insurance accounts, including policy documents, renewals, endorsements, audits, cancellations, claims support, and client inquiries. Partners with account managers on coverage changes, renewal remarketing, proposals, and retention efforts. Reviews carrier policies for accuracy, resolves administrative issues, communicates with clients and carriers, and maintains knowledge of commercial insurance products, legislation, underwriting procedures, and technology.

Coordinates commercial insurance account servicing, including policy documentation, renewals, endorsements, audits, cancellations, claims follow-up, client inquiries, and carrier communications. Supports remarketing and proposal preparation while maintaining accurate client files and ensuring timely issue resolution. Requires strong commercial-lines insurance knowledge, analytical and communication skills, proficiency with Microsoft Office and agency systems, and an active Property and Casualty license. Travel to client sites is required.

Provides legal, regulatory, and compliance support for third-party administrator and center-of-excellence operations. Reviews contracts, conducts research, prepares regulatory filings, supports complaints, audits, subpoenas, and appeals, tracks licensing and renewals, maintains legal records, and coordinates approvals under attorney direction. The role requires knowledge of ERISA, HIPAA, COBRA, the Affordable Care Act, healthcare plan administration, and applicable state and federal requirements.

Leads national account risk placement activities for new and renewal commercial insurance business. Partners with sales and service teams, reviews applications, develops renewal strategies, prepares submissions and proposals, negotiates terms with carriers, and maintains carrier and client relationships. The role also mentors placement staff, oversees onboarding, supports hiring, ensures regulatory compliance, and uses AMS360, ImageRight, and AI tools to document and improve service processes.

Administer stop-loss claims from submission through reimbursement and closure. Coordinate with carriers and internal teams, collect and validate documentation, interpret policy and contract language, verify claims and reimbursement calculations, reconcile recoveries, maintain accurate records, and ensure compliance with deadlines and policy requirements. Use proprietary AI tools to analyze coverage provisions and improve claim-processing efficiency and client service.

Manage client relationships for personal lines insurance: advise on coverage, bind policies, handle renewals, prepare proposals and policy documents, assist with claims, conduct audits, and adopt proprietary AI tools to improve client service and retention.

Manage client relationships for personal lines insurance: advise on coverage and risk, bind coverage, prepare proposals and policies, handle renewals, assist with claims, perform audits, and adopt technology (including proprietary AI) to improve service and retention.

Manage client relationships for personal lines insurance: advise on coverage and risk management, bind coverage, oversee renewals and remarketing, prepare proposals and policy documents, assist with claims, perform policy reviews and audits, adopt proprietary AI and technology, and drive client retention and process improvements.

Manage client relationships for personal lines insurance: advise on coverage, bind policies, oversee renewals and remarketing, prepare proposals and documents, assist with claims, conduct audits, and adopt proprietary AI tools to improve service and retention.

Manage commercial client relationships by advising on coverage, risk management and renewals; prepare proposals, bind coverage, produce policies and certificates, assist with claims, conduct audits and policy reviews, and use proprietary AI and other tools to improve client service and retention.

Manage client relationships for personal lines insurance: advise on coverage and risk management, bind coverage, prepare proposals and policies, manage renewals and claims support, conduct audits and policy reviews, and adopt technology (including proprietary AI) to improve client service and retention.