Jobs at Redwood Software

The Technical Writer will develop user-friendly documentation for Redwood Software's automation solutions, collaborate with teams, and leverage AI tools to enhance content.

Serve as Product Owner for internal tools: define strategy and roadmap, write and prioritize user stories, run agile ceremonies, manage backlog and releases, collaborate with engineering, QA, and stakeholders, and use data and field feedback to drive continuous product improvement.

The Strategic Account Manager develops and maintains relationships with large organizations, focusing on new business development and maximizing sales opportunities through solution selling, account planning, and strong relationship building.

The Technical Leader oversees a team dealing with complex customer issues, ensuring SLA compliance, leading escalations, and driving continuous improvements while mentoring support engineers.

The L1 Support Representative provides technical support, manages customer inquiries, troubleshoots issues, escalates when necessary, and documents interactions.

You will design, develop, and enhance an automation platform, building secure, scalable software that automates data workflows for 1,000+ customers.

The Senior Software Engineer will design, develop, and enhance automation solutions, focusing on file transfer products and full stack development in collaboration with multiple teams.

The Senior Full Stack Java Engineer will design and develop enterprise-grade services, build scalable software, and maintain APIs while leading code reviews and mentoring junior engineers.

Seeking a Software Engineer to develop backend components and user interfaces, integrate systems, and work in an Agile environment while ensuring code quality and collaboration.

The Senior Financial Analyst will manage budgeting, forecasting, and variance analysis for R&D departments, driving financial strategy through analytics and collaboration with leadership to ensure Opex efficiency.

Own and scale Redwood's analyst relations program: build analyst relationships, prepare executives, craft briefing materials, support Magic Quadrants/Waves, shape strategic narratives with Product Marketing, track analyst sentiment and coverage, and translate insights into product and GTM recommendations to influence brand perception and pipeline.

As a Partner Marketing Campaign Manager, you will plan, execute, and optimize partner marketing campaigns, leveraging data-driven insights for growth and revenue impact.

Design, build, and maintain cloud infrastructure and automation for a SaaS orchestration platform on AWS. Develop IaC (Terraform preferred), reusable modules, CI/CD/GitHub Actions, observability, resilience, security controls, and platform services. Collaborate with Product, SRE, Security, and Cloud Ops to improve reliability, automation, and operational efficiency.

The Software Engineer will design, build, and maintain backend services, optimize performance, implement secure coding practices, and mentor junior team members in a SaaS environment.

The Technical Lead Software Engineer will drive the design and development of a Managed File Transfer SaaS product, focusing on architecture, team mentorship, cross-team collaboration, and integrating AI/ML concepts.

Design, develop, and maintain features for a Managed File Transfer SaaS product. Ensure platform reliability and security while collaborating in an agile team environment.

The role involves working within a team of infrastructure engineers to enhance systems and drive growth for the organization.

The Senior Solutions Engineer will drive customer success through technical leadership, account expansion, and seamless project management while engaging with technical stakeholders to ensure optimal solutions alignment with business goals.

Provide end-to-end technical support for Redwood's automation platform: own cases, troubleshoot SAP ERP, integrations, OS, databases, APIs and networking; analyze logs, escalate defects, document resolutions, and collaborate with customers, Customer Success, and Engineering to ensure SLA-driven outcomes and continuous improvement.

The Cloud/Infrastructure Engineer will design, implement, and maintain cloud and on-premise infrastructure, ensuring system stability and optimization while collaborating with cross-functional teams on observability solutions and incident response.