Teams at Redwood Software

Owns marketing campaign execution and automation in Marketo, including program builds, QA, nurtures, landing pages, workflows, lead scoring, routing, and attribution. Manages Salesforce-Marketo integrations, martech tools, data hygiene, governance, lifecycle operations, and reporting consistency. Partners with demand generation, sales development, and revenue operations teams to troubleshoot issues, improve lead handoffs, document processes, and maintain accurate campaign tracking in a B2B SaaS environment.

Supports Alliances and Partner Managers by owning partner operations, processes, forecasting, compliance, performance reporting, and data systems. Manages AWS Marketplace listings, private offers, co-sell referrals, partner pipeline, Salesforce Partner Portal data, and marketplace reporting. Partners cross-functionally with Sales, Finance, Marketing, and Professional Services to improve channel efficiency, documentation, and scalability.

Leads hands-on design and delivery of production-grade AI, agentic systems, and reusable platform capabilities. Builds agent workflows involving reasoning, tools, retrieval, memory, policy controls, evaluation, observability, and reliability mechanisms. Owns complex architecture and production operations, resolves technical issues, establishes engineering standards, evaluates emerging AI technologies, and coordinates delivery across product, platform, security, data, and operations teams.