Teams at Redwood Software

Provide end-to-end technical support for Redwood's automation platform: own cases, troubleshoot SAP ERP, integrations, OS, databases, APIs and networking; analyze logs, escalate defects, document resolutions, and collaborate with customers, Customer Success, and Engineering to ensure SLA-driven outcomes and continuous improvement.

The Cloud/Infrastructure Engineer will design, implement, and maintain cloud and on-premise infrastructure, ensuring system stability and optimization while collaborating with cross-functional teams on observability solutions and incident response.

As a People Operations Specialist, you will manage HRIS data integrity, payroll accuracy, onboarding/offboarding processes, and compliance documentation, ensuring operational efficiency.