Teams at Redwood Software

Partners with Sales leadership to improve business processes, workflows, territory planning, forecasting, and operational performance. Maintains Salesforce data integrity and hygiene, administers Clari, owns QBR execution, analyzes pipeline and churn trends, and develops reporting and dashboards. The role provides actionable insights, drives cross-functional collaboration, and supports scalable, data-driven sales operations.

Drive revenue growth across strategic B2B software accounts through new business development, upselling, cross-selling, solution selling, account planning, and executive relationship management. Develop customer-centric opportunities, manage sales pipelines, create proposals, negotiate deals, coordinate internal service teams, and address client risks and conflicts.

Provide independent, end-to-end resolution of complex enterprise workload automation support cases. Troubleshoot scheduling, hybrid execution, APIs, integrations, SAP ERP, systems, databases, and networking. Analyze logs and traces, identify defects, communicate with customers, maintain technical documentation, mentor junior engineers, and collaborate with Engineering on escalations and support improvement initiatives.